- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target or block users with the User Last Updated Source attribute
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
- BlackBerry Docs
- BlackBerry AtHoc
- 7.15
- Create and Publish Alerts
- Target users
- Target users by location
Target users by location
You can target users based on a geographical location that you select on a map.
Users with any geolocation attribute in the selected location are targeted in the alert or event. In addition, any users with a Last Known Location attribute that was updated within the last 4 hours are also targeted.
To target users by location, define a location in the Content section of the alert or alert template. For detailed instructions, see Select an alert or event location.
- In theContentsection of an alert or alert template, in theLocationsection, clickAdd. The publisher map opens.
- On the map, select one or more custom or predefined locations. For more information, see Select an alert or event location.
- ClickApply. The Targeting Summary section updates to display the total number of locations on the map that will be used to target recipients.
- Optionally, in theTargeting Summarysection, click the number besideBy Locationto open a map that shows the targeted locations.
To target users with geofence targeting, see Enable geofence targeting.