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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.15
  4. Create and Publish Alerts
  5. Target users
  6. Select personal devices for an alert or alert template
  7. Specify personal device options for an alert or alert template
  8. Create a custom recorded message for an alert or alert template

Create a custom recorded message for an alert or alert template

Audio files are compressed to 8 bits before an alert is delivered. The quality of the recorded voice that is delivered to the end user may be different from the quality of the original audio file.
Recorded messages are supported only on Chrome and Firefox browsers.
  1. In the
    Target Users
     section, click the
    Select Personal Devices
     tab.
  2. In the
    Personal Devices
     section, select the check boxes beside the phone devices to use as targeting methods.
  3. Click
    Options
    .
  4. On the
    Personal Devices Options
     screen, click the
    Phone
     tab.
  5. In the
    Phone Message Content
     section, select
    Send Recorded Message
    .
  6. Click
    Record New Message
    .
  7. On the
    Record New Message
     window, click
    Record
     and then start speaking.
    As you speak, the timer on the screen counts down, showing you how many more seconds you can record. By default, the timer is set to 1 minute.
  8. When you have finished recording the message, click
    Stop
    .
  9. Optionally, click Play button to listen to your message.
  10. Optionally, if you want to re-record the message, click
    Record
    .
  11. When you are satisfied with the recording, click
    Use Recording
    .
    The Personal Devices Options screen appears, with the Phone tab displayed and the filename field populated with a system-generated name for your recording.
  12. Optionally, click The Download Audio File button to download your message as a .wav file.
  13. Optionally, make selections in the other fields on the
    Phone
     tab.
  14. Click
    Apply
    .
The recorded message is added and will be played when the alert is sent.