What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
  - Search folders for email messages
  - Move an open email message
  - Move multiple email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
Managing your notifications and alerts
- Manage sounds and notifications
- Manage mail rules
Managing your contacts
- Open and view a contact
- Add a contact
- Edit contact information
- Search for a contact
- Mark a contact as a VIP
- Send an email to a contact
- Send a text message to a contact
Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
- Turn on notifications for a shared mailbox
Change your theme
Change BlackBerry Work for iOS settings
About BlackBerry Work Permissions
Open a SecureMail attachment
Data storage and aging
Choose battery saving options
Using the RSA SecurID software token app
Exchange ActiveSync search limits
Keyboard shortcuts
Frequently Asked Questions
Troubleshooting
- Manage Azure AD Conditional Access compliance
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server

Choose battery saving options

Battery saving mode reduces power consumption by disabling some app features. When it is turned on, the Download Entire Message Content, Show Avatar, Sync Contact Groups, and Show Presence options are overwritten by the Battery Optimization Settings.

To use the Battery Saver feature, in the

BlackBerry Dynamics Launcher

, tap

Tap

Tools

To turn on the battery saver, slide the

Battery Saver

option to On.

In the

Sync Mode

setting select

Auto-sync

for continuous sync or

Manual Sync

for synchronization to occur only when you log in or out or when you manually request synchronization.

To stop the download of entire messages, turn off the

Download Entire Message Content

switch.

To turn off avatars, turn off the

Show Avatar

switch.

To turn off the synchronization of contacts, turn off the

Sync Contact Groups

switch.

To turn off the

Show Presence

setting, turn off the

Show Presence

switch.