What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
  - Search folders for email messages
  - Move an open email message
  - Move multiple email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
Managing your notifications and alerts
- Manage sounds and notifications
- Manage mail rules
Managing your contacts
- Open and view a contact
- Add a contact
- Edit contact information
- Search for a contact
- Mark a contact as a VIP
- Send an email to a contact
- Send a text message to a contact
Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
- Turn on notifications for a shared mailbox
Change your theme
Change BlackBerry Work for iOS settings
About BlackBerry Work Permissions
Open a SecureMail attachment
Data storage and aging
Choose battery saving options
Using the RSA SecurID software token app
Exchange ActiveSync search limits
Keyboard shortcuts
Frequently Asked Questions
Troubleshooting
- Manage Azure AD Conditional Access compliance
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server

Protect files and attachments

You can protect unprotected email and calendar attachments,

Microsoft Office

files that you saved in your Local Docs folder, and

Microsoft Office

files that you are previewing to a server location. You can protect multiple files in a secure enterprise File Share and from enterprise

SharePoint

Box

, and CMIS repository sites. Protecting multiple files in zipped files and in your Local Docs folder is not supported. Protected files are displayed with

for easy identification below the file. If you do not see an option to protect the file or attachment, your administrator has not enabled this feature for you.

Complete one of the following tasks:

Description	Steps
Protect an attachment received in an email message or calendar event	In a received email message or calendar event, tap the . Tap a file to open it in preview mode. Tap > Save As Protected .
Protect a saved Microsoft Office file	Open BlackBerry Work Docs and navigate to the file or files that you want to protect. Complete one of the following To protect a single file, tap the file to preview it. To protect multiple files, tap the and then tap next to your choices. Tap > Protect . Protected files cannot be set to offline.

Select a protection option.

Tap

Continue

Navigate to a folder on the server to save the file. Protected files cannot be saved to the Local Docs folder on your device.

Section:

Managing your documents