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Manage
Azure AD
Conditional Access compliance

If your administrator has enabled
Azure AD
Conditional Access, you might have to open
BlackBerry Work
and enter your
Azure
user credentials.
If you are blocked by
Azure AD
Conditional Access because of a compliance violation, you can follow the instructions on the screen to resolve the issue.
  1. If you are blocked from accessing an app, do one of the following:
    • If you do not have the Microsoft Authenticator app installed on your device, follow the instructions on the screen to install it, and then tap
      device management portal.
    • If you do have the Microsoft Authenticator app installed on your device, on the error screen, tap
      device management portal.
  2. Tap
    This device cannot access company resources
    .
  3. Tap
    Show more
    .
  4. Tap
    How to resolve this
    .
  5. Follow the instructions on the screen. If you cannot resolve the issue, contact your administrator.