- What is BlackBerry Work?
- Installing and activating the BlackBerry Work app
- Use the BlackBerry Dynamics Launcher
- Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
- Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Change your theme
- Change BlackBerry Work for iOS settings
- About BlackBerry Work Permissions
- Open a SecureMail attachment
- Data storage and aging
- Choose battery saving options
- Using the RSA SecurID software token app
- Exchange ActiveSync search limits
- Keyboard shortcuts
- Frequently Asked Questions
- Troubleshooting
- BlackBerry Docs
- BlackBerry Work 3.7
- BlackBerry Work for iOS User Guide
- Managing your notifications and alerts
- Manage sounds and notifications
Manage sounds and notifications
BlackBerry Work for iOS
relies on Apple
Push Notification Service (APNS) to receive changes (new or updates) to your inbox, contacts, and calendar. This provides near real-time updates to the client. Both foreground and background notification processing work in the same way. Each time you open the app, your mailbox is synchronized. However, unless your organization uses the BlackBerry Enterprise Mobility Server
(BEMS
), iOS users do not receive near real-time updates to their work email account.
For information about how to set notifications for Mail and Calendar in
BlackBerry Work
, see Change BlackBerry Work for iOS settings To troubleshoot:
- On your device, in Settings open Notifications forBlackBerry Workand enable your preferences.
- TapSettings>General>Background App Refreshand make sure thatBlackBerry Workis allowed.
Your device updates frequently used apps more often. Allow up to a day of normal use on
BlackBerry Work
for your device to determine the update interval.