Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Work 3.7
  3. BlackBerry Work for iOS User Guide
  4. Installing and activating the BlackBerry Work app
  5. Install BlackBerry Work and activate using an access key, activation password, or QR code

Install
BlackBerry Work
 and activate using an access key, activation password, or QR code

Complete this task if you have not installed the
BlackBerry UEM Client
 on your device and your administrator has not allowed the
BlackBerry UEM Client
 to manage the activation of
BlackBerry Dynamics
 apps, you do not have another
BlackBerry Dynamics
 app already activated on your device, or you choose to activate the app using an access key, activation password, or QR code.
To get the activation credentials, choose one of the following options:
  • Request an access key, activation password, or QR code from your administrator. Your administrator will send you an email with the activation details.
  • Generate an access key, activation password, and QR code from your organization's self-service portal. If you do not know how to access your self-service portal, contact your administrator.
If allowed by your organization, you can activate
BlackBerry Work
 using Easy Activation. An Easy Activation key, when permitted, is supplied by another
BlackBerry Dynamics
 app, like
BlackBerry Access
 or
BlackBerry Connect
, as long as these apps are already installed and activated on your device. If available, you can activate
BlackBerry Work
 using the container password for the activation app.
  1. Request the activation credentials from your administrator or generate your own from your organization's self-service portal.
  2. After you receive the email message with the activation credentials or have generated your own in the self-service portal, download and install
    BlackBerry Work
     from the
    App Store
    .
  3. On the device, tap
    BlackBerry Work
    .
  4. Tap
    Client End User License Agreement
     to read the license agreement and, if you accept the terms, tap
    I Agree
    .
  5. Complete one of the following tasks:
    Activation method
    Steps
    Access key
    *
    1. In the
      Email Address
       field, type the email address located in the activation email message that you received from your administrator or type your work email address if you generated your own access key.
    2. In the
      Activation password
       field, enter the access key, without hyphens, that is in your activation email message that you received from your administrator or enter the access key that you generated in the
      BlackBerry UEM Self-Service
      . The access key is not case sensitive.
    3. Tap
      Enter
       on the device.
    Activation password
    *
    1. In the
      Email Address
       field, type the email address that is in the activation email message that you received from your administrator or type your work email address if you generated your own activation password.
    2. In the
      Activation password
       field, enter the activation password that is in your activation email message that you received from your administrator or enter the activation password that you generated in the
      BlackBerry UEM Self-Service
      .
    3. Tap
      Enter
       on the device.
    QR code
    1. Tap
      Use QR code
      .
    2. Tap
      OK
       to give
      BlackBerry Work
       access the camera.
    3. Scan the QR code in the activation email that you received in the activation email from your administrator or that you generated in the
      BlackBerry UEM Self-Service
      . 
    *
     Optionally, you can tap
    Advanced Settings
     and enter your email address, access key or activation password, and the
    BlackBerry UEM
     address.
  6. If prompted, create and confirm a password for
    BlackBerry Work
    . If your device is equipped with Touch ID, you can turn on this option to use instead of the password, except on initial startup.
  7. Optionally, if your administrator has set up
    Azure
     conditional access, enter your
    Azure
     user credentials.
    1. On the
      Help us keep your device secure
       screen, you must download the
      Microsoft
       Authenticator app. Tap
      Get the app
      .
    2. In the
      Apple
      App Store
      , tap
      Install
      .
    3. Tap
      Open
      .
    4. Tap
      Add account
      .
    5. Tap
      I agree
      .
    6. Tap
      Sign in with Microsoft
      .
    7. Tap
      Register
      .
  8. If prompted, allow
    BlackBerry Work
     to use your location history to establish trusted locations.
  9. Tap the
    BlackBerry Dynamics Launcher
     icon to start using
    BlackBerry Work
    .