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Generate a diagnostics report

You can generate a diagnostics report and share the results with your administrator.
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap .
  3. In the
    Support
    section, tap
    Run Diagnostics
    .
  4. Tap
    Start Diagnostics
    .
  5. Click
    Start
    .
  6. When the diagnostics are complete, click
    Share logs
    to send an email with the report details.