- What is BlackBerry Work?
- Installing and activating the BlackBerry Work app
- Use the BlackBerry Dynamics Launcher
- Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
- Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Change your theme
- Change BlackBerry Work for iOS settings
- About BlackBerry Work Permissions
- Open a SecureMail attachment
- Data storage and aging
- Choose battery saving options
- Using the RSA SecurID software token app
- Exchange ActiveSync search limits
- Keyboard shortcuts
- Frequently Asked Questions
- Troubleshooting
- BlackBerry Docs
- BlackBerry Work 3.7
- BlackBerry Work for iOS User Guide
- Troubleshooting
- Generate a diagnostics report
Generate a diagnostics report
You can generate a diagnostics report and share the results with your administrator.
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theSupportsection, tapRun Diagnostics.
- TapStart Diagnostics.
- ClickStart.
- When the diagnostics are complete, clickShare logsto send an email with the report details.