- What is BlackBerry Work?
- Installing and activating the BlackBerry Work app
- Use the BlackBerry Dynamics Launcher
- Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
- Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Change your theme
- Change BlackBerry Work for iOS settings
- About BlackBerry Work Permissions
- Open a SecureMail attachment
- Data storage and aging
- Choose battery saving options
- Using the RSA SecurID software token app
- Exchange ActiveSync search limits
- Keyboard shortcuts
- Frequently Asked Questions
- Troubleshooting
View your email
When you open
BlackBerry Work
for the first time, your email Inbox is displayed. Your inbox is synchronized with your work email account each time you open the app and periodically while you're using the app. You can swipe down on the message list to force synchronization at any time.- In your email Inbox, tap
at the bottom left of the screen to toggle between your complete message list and a filtered list that you define. - Tap > Filter Byand select a filter. The default filter isUnread.
- Tap
to display other folders. - Tap one of the following options to change the order of the message list:
- By Date
- By Sender
- By Subject
- Tap
to change the order of the message list. - To mark an email message as read, or unread, or to create a task or a note from within it, swipe right on it.
- To delete an email message, or flag an email message swipe left on it.
- To select multiple emails to mark as unread, report phishing, flag, move multiple emails to a new folder, or delete them, tap
and then tap your choices. - Search for an email using the Search field.
- Tap
to create a new email. - Tap
to open a different BlackBerry Dynamicsapp.