- What is BlackBerry Work?
- Installing and activating the BlackBerry Work app
- Use the BlackBerry Dynamics Launcher
- Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
- Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Change your theme
- Change BlackBerry Work for iOS settings
- About BlackBerry Work Permissions
- Open a SecureMail attachment
- Data storage and aging
- Choose battery saving options
- Using the RSA SecurID software token app
- Exchange ActiveSync search limits
- Keyboard shortcuts
- Frequently Asked Questions
- Troubleshooting
- BlackBerry Docs
- BlackBerry Work 3.7
- BlackBerry Work for iOS User Guide
- Viewing and managing your email messages
- Manage email folder synchronization
Manage email folder synchronization
You set the email synchronization interval in the
BlackBerry Work
settings. By default, the synchronization setting applies only to your inbox. However, you can also choose to automatically synchronize your email folders. Otherwise, folders are synchronized when you open the app.The number of folders that you set for automatic synchronization will affect battery life and data usage on your device. You can turn off automatic synchronization for some folders to improve battery life or lower data usage. For information about configuring synchronization seettings, see Change BlackBerry Work for iOS settings.
To be able to synchronize your Drafts folder, you must be enabled for
Exchange ActiveSync
2016 and your mailbox must be hosted on Microsoft
Exchange
2016. If you do not have the option to synchronize your Drafts folder, contact your administrator to confirm your mailbox settings.- In yourBlackBerry Workemail inbox, tap
> Folders. - TapEditat the top of the screen.
- TapManage Synced Folders.
- Tap a folder to select or deselect it.
- TapDone.