- What is BlackBerry Work?
- Installing and activating the BlackBerry Work app
- Use the BlackBerry Dynamics Launcher
- Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag email messages
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- Use drag and drop to attach email messages
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Convert an email message to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Decline an accepted meeting request
- Add a shared calendar
- Synchronize events from external calendars with BlackBerry Work
- View events from external calendars with BlackBerry Work
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
- Turn on the busy meter option
- View your schedule by month
- Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Take a photo or video
- View and use a photo
- Play an audio or video file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Change your theme
- Change BlackBerry Work for iOS settings
- About BlackBerry Work Permissions
- Open a SecureMail attachment
- Data storage and aging
- Choose battery saving options
- Using the RSA SecurID software token app
- Exchange ActiveSync search limits
- Keyboard shortcuts
- Frequently Asked Questions
- Troubleshooting
View smart folders
BlackBerry Work
's smart folders help you organize your unread email for pending action without manually moving items in your folders. By default, there are smart folders for the following types of messages:
- Messages from your VIP contacts
- Messages flagged as high priority
- Unread messages
- Messages received on the current day
- Messages with meeting invitations
- Messages with attachments
You can control which smart folders appear on your device.
- In the email message list, tap
> Folders. - Tap the smart folder that you want to view.
- Tap the message that you want to open.
- Tap to return to Folders.
- Optionally, tapEditand select or deselect the folders that you want to appear in your smart folders list.
- TapCloseto exit the Folders view.