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Using the
RSA SecurID
software token app

If your organization has implemented multifactor authentication for
BlackBerry Work
, then after activating
BlackBerry Work
on your device, make sure that the following is provided by your IT administrator:
  • Verify that you have the two-factor authentication app needed to access your network or resources. This application varies for each organization and will have its own unique set of instructions and conditions.
  • Verify that you have an email message that contains a compressed token format (CTF) URL
  1. Read the email from your administrator that contains the compressed token format (CTF) URL.
  2. In the email, tap the link provided.
  3. Do one of the following
    • If the
      RSA
      app is not installed on the device, follow the information that displays to install the app, and then complete the token import process in the app.
    • If the
      RSA
      app is installed on the device, the app will open and you can complete the token import process in the app.