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Adding registry entries on the endpoint

CylanceHYBRID
v1.2.0 uses a proxy server to help with communication between
BlackBerry Optics
devices and the Cylance console. Also disable the
BlackBerry Optics
cloud fallback feature. (By default,
BlackBerry Optics
will attempt to communicate directly with the Cylance cloud when a proxy connection is not available.)
You may need to run the Command Line as an administrator.
  1. On the endpoint, open the Command Prompt.
  2. Type in the following command. This will configure
    BlackBerry Protect Desktop
    and
    BlackBerry Optics
    to use the
    CylanceHYBRID
    proxy server, running on port 8888.
    reg add HKLM\software\Cylance\Desktop /v ProxyServer /t REG_SZ /d http://hybrid.cylance.com:8888 /f
    Replace
    hybrid.cylance.com
    with FQDN for your
    CylanceHYBRID
    virtual appliance.
    Use
    http://
    and port
    8888
    in the command.
  3. Press
    Enter
    . This adds your
    CylanceHYBRID
    virtual appliance information that is used when installing
    BlackBerry Protect Desktop
    and
    BlackBerry Optics
    .
  4. Type in the following command. This will disable the
    BlackBerry Optics
    cloud fallback feature.
    reg add HKLM\software\Cylance\Optics /v DisableProxyBypass /t REG_SZ /d True /f
    If this key is present, the
    BlackBerry Optics
    agent will always attempt to establish a connection through the configured proxy server.
  5. Close the Command Prompt.
After the registry entry has been added, install the
BlackBerry Protect Desktop
agent (version 1480 or later).