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Virtual appliance system requirements

The
CylanceHYBRID
virtual appliance minimum, dedicated system requirements are:
System requirement
Description
Hypervisor support
CylanceHYBRID
is a virtual appliance and supports VMware ESXi version 6.5 and later.
RAM
4 GB (See CylanceHYBRID agent capacity for specific RAM requirements for running
BlackBerry Protect Desktop
+
BlackBerry Optics
agents simultaneously)
CPU
3.0 GHz two-cores (Intel Xeon processors or later)
Free disk space
100 GB
CylanceHYBRID
virtual appliance RAM and CPU settings are configurable in VMware. Disk space is not configurable.
Internet connection
The
CylanceHYBRID
virtual appliance requires an Internet connection. Endpoints that communicate with
CylanceHYBRID
do not need an Internet connection.
Web browser support
  • Google Chrome (latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Apple Safari (latest 2 versions)
  • Microsoft Edge (latest version)
  • Microsoft Internet Explorer 11 (with latest updates, Compatibility Mode disabled)
Certificate for HTTPS communication
Use a certificate from a certificate authority (CA) to ensure a secure connection between your
CylanceHYBRID
console and your endpoints. While a self-signed certificate will work with
CylanceHYBRID
, this is less secure than a CA certificate. If you must use a self-signed certificate,
BlackBerry
recommends using it for testing environments only, not production environments.
DNS entry
DNS entry for the
CylanceHYBRID
virtual appliance
  • CylanceHYBRID
    requires
    BlackBerry Protect Desktop
    agent version 1480 or later to be installed on the endpoints.
  • The
    CylanceHYBRID
    .ova file displays as a Red Hat Enterprise Linux 7 (64-bit) Guest operating system when imported into VMware ESXi. This is by design and the Guest operating system should not be changed to any other operating system, such as CentOS 7 (64-bit).