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  5. Configure the BlackBerry Protect Desktop Windows agent
  6. Configure BlackBerry Protect Desktop and BlackBerry Optics Agents

Configure BlackBerry Protect Desktop and BlackBerry Optics Agents

Follow this procedure if
BlackBerry Protect Desktop
 and
BlackBerry Optics
 are being installed for the first time on the device.
CylanceHYBRID
 version 1.2.0 or later supports the
BlackBerry Optics
 agent version 2.3.2020 or later.
Prerequisites
  • CylanceHYBRID
     version 1.2.0 or later
  • BlackBerry Protect Desktop
     version 1480 or later
  • BlackBerry Optics
     version 2.3.2020 or later
  • Available for
    Windows
     endpoints only
  • See Support article links below for additional information and troubleshooting suggestions
Summary
  • On the endpoint, add two registry entries. One entry is to configure
    BlackBerry Protect Desktop
     and
    BlackBerry Optics
     to use the
    CylanceHYBRID
     v1.2.0 proxy server, running on port 8888. The second entry is to disable the
    BlackBerry Optics
     cloud fallback feature.
  • Add the CA certificate to the endpoint.
  • Install
    BlackBerry Protect Desktop
    .
  • Install
    BlackBerry Optics
    . Launch the EXE installer. No other parameters or configuration is required.