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CylanceHYBRID
considerations

Item
Description
CylanceHYBRID
local user account password
Currently there is no mechanism to reset or recover the password unless you have configured
CylanceHYBRID
to use
Microsoft Active Directory
. If
Active Directory
is not configured, losing a password will require reinstalling
CylanceHYBRID
. If
Active Directory
is configured, an authorized
CylanceHYBRID
user using their corporate credentials can log in and change the
CylanceHYBRID
local user account password. See Change the local user account password for more information.
Communicate through another
CylanceHYBRID
application
A
CylanceHYBRID
application cannot communicate to or through another
CylanceHYBRID
application.
Static IP address
CylanceHYBRID
does not support
Cylance
console static IP addresses.
Cylance
API
The
Cylance
API cannot be used to modify the
CylanceHYBRID
application.
Cylance
console
A
CylanceHYBRID
application appears on the
Cylance
console, but currently cannot be managed from the console.
Devices connected to
CylanceHYBRID
Devices configured to communicate with a
CylanceHYBRID
must be able to communicate with the DNS host name you created for
CylanceHYBRID
over TCP port 443. After a device is registered with the console, removing a device, like taking a laptop home, results in the device being offline. In offline mode, agents will continue to function as designed, using the last policy update received while the device was online.
Virtualization high availability
If your virtualization application has a high availability feature, you should use it to provide failure protection against hardware and operating system outages for your
CylanceHYBRID
environment. For example, see
VMware
's article here.