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  2. Cylance products
  3. CylanceHYBRID
  4. Things to know about CylanceHYBRID agents
  5. Configure the BlackBerry Protect Desktop Windows agent
  6. Configure BlackBerry Optics Windows agent (BlackBerry Protect Desktop already installed)

Configure
BlackBerry Optics
 Windows agent (
BlackBerry Protect Desktop
 already installed)

Follow this procedure if the
BlackBerry Protect Desktop
 Windows agent is already installed on the device, you did not set the registry to communicate to the
CylanceHYBRID
 proxy server, and the device is already communicating with the
CylanceHYBRID
 virtual appliance.
CylanceHYBRID
 version 1.2.0, or later, supports the
BlackBerry Optics
 agent, version 2.3.2020, or later.
Prerequisites
  • CylanceHYBRID
     version 1.2.0 or later
  • BlackBerry Protect Desktop
     version 1480 or later
  • BlackBerry Optics
     version 2.3.2020 or later
  • Supports Windows endpoints only
  • See Support article links below for additional information and troubleshooting suggestions.
Summary
  • Take ownership of the Cylance Desktop registry folder. See Take ownership of the Cylance Desktop registry.
  • On the endpoint, add two registry entries. One to configure
    BlackBerry Protect Desktop
     and
    BlackBerry Optics
     to use the
    CylanceHYBRID
     v1.2.0 proxy server, running on port 8888. The second to disable the
    BlackBerry Optics
     cloud fallback feature.
  • Install
    BlackBerry Optics
    . Just launch the EXE installer. No other parameters or configuration is required.
  • After you install
    BlackBerry Optics
    , the Cylance service must be restarted. See Restart the Cylance service Windows.