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Status page field definitions

CylanceHYBRID Info
Device Name
This is the name of the device where the
CylanceHYBRID
virtual appliance is installed. Click
Reboot
to restart the virtual appliance. See Reboot the virtual appliance for more information.
Disk Space
This is the disk space available and the total disk space allotted to the virtual appliance.
HYBRID Version
This is the version for
CylanceHYBRID
. Click
Update
to update the virtual appliance using a
CylanceHYBRID
update package. See Update CylanceHYBRID for more information.
SSL Certificate
This is the expiration date for the certificate. Click
Update
to update the SSL certificate and key. See Update SSL certificate for more information.
SSL Certificate Ciphers
This indicates whether the certificate is running using strict mode of TLS 1.2+ (default) or the legacy TLS 1.0+ mode. See Change the Certificate Cipher mode for more information.
Network Settings
IP Assignment
This indicates where the IP address for the virtual appliance is DHCP or Static. See for more information.
IP Address
This is the IP address for the virtual appliance.
Subnet Mask
This is the subnet mask.
Default Gateway
This is the IP address for the default gateway
CylanceHYBRID
is communicating with. Click
Ping
to test the connection between
CylanceHYBRID
and the default gateway.
DNS Servers
This is the IP addresses for the DNS servers
CylanceHYBRID
communicates with.
Check an IP Address
Ping an IP address to test the connection between
CylanceHYBRID
and the device.
Appliance Proxy
Configure the
CylanceHYBRID
virtual appliance to communicate through a proxy server.
  • Proxy Host:
    The fully qualified domain name (FQDN) or IP address for the proxy server.
  • Proxy Port:
    The port number used to communicate with the proxy server.
  • Proxy Username:
    Username used to authenticate to the proxy server.
  • Proxy Password:
    Password used to authenticate to the proxy server.
Maintenance Mode
Maintenance Mode
Pause activity between
CylanceHYBRID
and
BlackBerry Protect Desktop
devices to allow updating the virtual appliance without interruption.
When disabling Maintenance Mode, you must confirm that you want to disable it.
It is recommended to take a snapshot of the
CylanceHYBRID
virtual appliance before updating.
Cache Settings
Cache Settings
This indicates whether cache is Enabled or Disabled. The cache includes the following files:
  • Files to update the
    Cylance
    agent
  • Centroids
  • Global lists
  • Policies
Clear Cache
Clear the cache. Use this if you suspect items stored in cache could be corrupt or incomplete.
Clearing cache removes all Cylance agent updates, Centroids, Global lists, and Policies.
Logs
Logging Level
Enable or disable debug logging for the
CylanceHYBRID
virtual appliance.
Debug logging can consume a high amount of storage space. Only enable debug logging when troubleshooting
CylanceHYBRID
issues. Otherwise, debug logging should be disabled.
Download Logs
Download the log files for the
CylanceHYBRID
virtual appliance.
Active Directory Integration
Use Active Directory
This indicates whether Active Directory is enabled. Click to enable or disable Active Directory.
Connection
This can be on of the following:
  • Active Directory Host:
    Active Directory configuration requires the FQDN due to a TLS requirement. Using an IP address for LDAP server configuration will fail.
  • Port:
    The port number of the LDAP server.
Base DN
This is the base distinguished name (DN) used as a base for the LDAP search to look for the user DN.
Group DN
This is the group DN that performs an LDAP search to check if the user is a member of the group DN.
CA Certificate/ Upload certificate to enable TLS
This is the thumbprint of the secure socket layer (SSL) certificate used to perform a transport layer security (TLS) connection when binding to the LDAP server.
Click
Remove
to delete the SSL certificate and upload a different one.
Test Connection
Test a connection to the LDAP server.