Status page field definitions
CylanceHYBRID Info | |
Device Name | This is the name of the device where the CylanceHYBRID virtual appliance is installed. Click Reboot to restart the virtual appliance. See Reboot the virtual appliance for more information. |
Disk Space | This is the disk space available and the total disk space allotted to the virtual appliance. |
HYBRID Version | This is the version for CylanceHYBRID . Click Update to update the virtual appliance using a CylanceHYBRID update package. See Update CylanceHYBRID for more information. |
SSL Certificate | This is the expiration date for the certificate. Click Update to update the SSL certificate and key. See Update SSL certificate for more information. |
SSL Certificate Ciphers | This indicates whether the certificate is running using strict mode of TLS 1.2+ (default) or the legacy TLS 1.0+ mode. See Change the Certificate Cipher mode for more information. |
Network Settings | |
IP Assignment | This indicates where the IP address for the virtual appliance is DHCP or Static. See for more information. |
IP Address | This is the IP address for the virtual appliance. |
Subnet Mask | This is the subnet mask. |
Default Gateway | This is the IP address for the default gateway CylanceHYBRID is communicating with. Click Ping to test the connection between CylanceHYBRID and the default gateway. |
DNS Servers | This is the IP addresses for the DNS servers CylanceHYBRID communicates with. |
Check an IP Address | Ping an IP address to test the connection between CylanceHYBRID and the device. |
Appliance Proxy | Configure the CylanceHYBRID virtual appliance to communicate through a proxy server.
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Maintenance Mode | |
Maintenance Mode | Pause activity between CylanceHYBRID and BlackBerry Protect Desktop devices to allow updating the virtual appliance without interruption.When disabling Maintenance Mode, you must confirm that you want to disable it. It is recommended to take a snapshot of the CylanceHYBRID virtual appliance before updating. |
Cache Settings | |
Cache Settings | This indicates whether cache is Enabled or Disabled. The cache includes the following files:
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Clear Cache | Clear the cache. Use this if you suspect items stored in cache could be corrupt or incomplete. Clearing cache removes all Cylance agent updates, Centroids, Global lists, and Policies. |
Logs | |
Logging Level | Enable or disable debug logging for the CylanceHYBRID virtual appliance. Debug logging can consume a high amount of storage space. Only enable debug logging when troubleshooting CylanceHYBRID issues. Otherwise, debug logging should be disabled. |
Download Logs | Download the log files for the CylanceHYBRID virtual appliance. |
Active Directory Integration | |
Use Active Directory | This indicates whether Active Directory is enabled. Click to enable or disable Active Directory. |
Connection | This can be on of the following:
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Base DN | This is the base distinguished name (DN) used as a base for the LDAP search to look for the user DN. |
Group DN | This is the group DN that performs an LDAP search to check if the user is a member of the group DN. |
CA Certificate/ Upload certificate to enable TLS | This is the thumbprint of the secure socket layer (SSL) certificate used to perform a transport layer security (TLS) connection when binding to the LDAP server. Click Remove to delete the SSL certificate and upload a different one. |
Test Connection | Test a connection to the LDAP server. |