Skip Navigation
  1. BlackBerry Docs
  2. Cylance products
  3. CylanceHYBRID
  4. Things to know about CylanceHYBRID agents

Things to know about
CylanceHYBRID
 agents

When you use
CylanceHYBRID
, the
BlackBerry Protect Desktop
 agent requires an installation parameter to configure the agent to communicate with your
CylanceHYBRID
 application.
The following list describes information you should know about using the
BlackBerry Protect Desktop
 agent with
CylanceHYBRID
. All other agent features are described in the
BlackBerry Protect Desktop
 Installation Guide and the
BlackBerry Optics
 Administrator Guide. This includes all Installation Parameters for the agent.
  • CylanceHYBRID
     requires
    BlackBerry Protect Desktop
     agent version 1480 or later. For
    BlackBerry Optics
    , use version 2.3.2020 or later (only supports Windows).
    BlackBerry Protect Desktop
     must be installed on the endpoint before you install
    BlackBerry Optics
    .
  • When you use
    CylanceHYBRID
    , the
    Cylance
     agent requires installation parameters to configure the agent to communicate with your
    CylanceHYBRID
     application.
    • For Windows, this is done using the command line.
    • For macOS, create a cyagent_install_token file.
    • For Linux, create the config_defaults.txt file.
    • All other console and agent features are described in the
      BlackBerry Protect Desktop
       Administrator Guide.
  • When installing
    BlackBerry Protect Desktop
     and
    BlackBerry Optics
     on a Windows device, there are slightly different workflows:
    • Installing
      BlackBerry Protect Desktop
       and
      BlackBerry Optics
       on a device for the first time.
    • If
      BlackBerry Protect Desktop
       is already installed and communicating with
      CylanceHYBRID
       when you try to install
      BlackBerry Optics
      .
  • The CA certificate used to sign the certificate and key used on your
    CylanceHYBRID
     application must be installed on each endpoint in the Local Machine Store for secure HTTPS communication.
  • The
    BlackBerry Protect Desktop
     agent communicates with the
    CylanceHYBRID
     virtual appliance over TCP port 443.