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  1. BlackBerry Docs
  2. Cylance products
  3. CylanceHYBRID
  4. Things to know about CylanceHYBRID agents
  5. Configure the BlackBerry Protect Desktop Windows agent
  6. Configure BlackBerry Optics Windows agent (BlackBerry Protect Desktop already installed)
  7. Add registry entries on the endpoint

Add registry entries on the endpoint

CylanceHYBRID
 v1.2.0 and later uses a proxy server to help with communication between
BlackBerry Optics
 devices and the Cylance console. Also disable the
BlackBerry Optics
 cloud fallback feature. (By default,
BlackBerry Optics
 will attempt to communicate directly with the Cylance cloud when a proxy connection is not available.)
You may need to run the Command Line as an administrator.
  1. On the endpoint, open the Command Prompt.
  2. Type in the following command. This will configure
    BlackBerry Protect Desktop
     and
    BlackBerry Optics
     to use the
    CylanceHYBRID
     proxy server, running on port
    8888
    .
    reg add HKLM\software\Cylance\Desktop /v ProxyServer /t REG_SZ /d http://hybrid.cylance.com:8888 /f
    Replace
    hybrid.cylance.com
     with the FQDN for your
    CylanceHYBRID
     virtual appliance.
    Use
    http://
    and port
    8888
    in the command.
  3. Press
    Enter
    . This adds your
    CylanceHYBRID
     virtual appliance information that is used when installing
    BlackBerry Protect Desktop
     and
    BlackBerry Optics
    .
  4. Type in the following command. This will disable the
    BlackBerry Optics
     cloud fallback feature.
    reg add HKLM\software\Cylance\Optics /v DisableProxyBypass /t REG_SZ /d True /f
    If this key is present, the
    BlackBerry Optics
     agent will always attempt to establish a connection through the configured proxy server.
  5. Close the Command Prompt.