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Management console and platform services

This section contains information about updates to the management console and platform services that impact more than one
Cylance Endpoint Security
 service or the general experience of the console. Console changes that impact specific
Cylance Endpoint Security
 services are described in the respective sections of this guide.

What's new in the management console

Feature
Description
Date added
Alerts view enhancement
The Alerts view now supports
CylancePROTECT Desktop
 script control alerts, including the ability to add a file associated with a script control alert to the global safe list.
For more information, see Managing alerts across Cylance Endpoint Security services in the
Cylance Endpoint Security
 Administration content.
April 2024
Alerts view enhancements
  • After you filter alert groups by the desired criteria, you can now select and bulk delete all of the alert groups in the filter results, or select alert groups.
  • You can now export alert groups or the alerts within a group in JSON format.
For more information, see Managing alerts across Cylance Endpoint Security services in the
Cylance Endpoint Security
 Administration content.
March 2024
Console sign in enhancement
By default, new tenants now require administrators to enter a one-time password, in addition to the
Cylance
 console password, each time that they try to access the console. Existing customers can update the authentication policy to add the One-Time Password requirement. New tenants can remove the One-Time Password requirement after an administrator sign-in to the console for the first time.
For more information, see Enhanced authentication sign in.
March 2024
User Policy enhancements
The following enhancements have been made to the "Add User or Group" setting (Policies > User Policy) in the management console:
  • You can now search for users and user groups under separate tabs.
  • The search results are displayed in alphabetical order based on a user's or user group's name.
  • By default, a maximum of 50 search results are returned for users and groups, respectively. Administrators must refine their search criteria when more than 50 search results are returned.
February 2024
Support for IDP-initiated Single Sign On
Administrators can now configure their environment so that users can access the
Cylance
 console directly from their Identity provider (IDP). If your authenticator was created before December 2023, you can update their environment to enable IDP-initiated Single Sign On to the Cylance console. For more information, see Enhanced authentication sign in.
December 2023
Alerts view enhancements
  • When you view the details of an alert group that contains
    CylancePROTECT Desktop
     threat alerts, you now have the option to add a file to or remove a file from the global safe list or global quarantine list.
  • When viewing alert groups and details for individual alerts, key indicators (script, process, file, and so on) are now represented by icons. You can click a key indicator icon to access different options where applicable, including view (to see full text string values), copy, and filter.
  • When you view the details for an alert group or an individual alert in a group, you can now see a visual representation of the relationship between key indicators (files, users, executables, processes, and so on).
  • You can now add an
    Okta
     connector to the
    Cylance
     console to surface
    Okta
     authorization and access alerts in the Alerts View.
  • You can now add a
    Mimecast
     connector to the
    Cylance
     console to surface
    Mimecast
     risk attachment alerts in the Alerts View.
For more information, see Managing alerts across Cylance Endpoint Security services in the
Cylance Endpoint Security
 Administration content.
November 2023
New
JRE
 requirement for the
BlackBerry Connectivity Node
The latest version of the
BlackBerry Connectivity Node
 (2.14) requires
JRE
 17. To download the latest version of the
BlackBerry Connectivity Node
, click here.
For more information, see Set an environment variable for the Java location in the
Cylance Endpoint Security
 Setup content.
November 2023
Alerts view enhancements
  • You can now export detailed information for alert groups and the individual alerts within a group to a CSV file.
  • More options have been added for text-based filtering to allow you to efficiently build and modify alert filters.
For more information, see Managing alerts across Cylance Endpoint Security services in the
Cylance Endpoint Security
 Administration content.
October 2023

BlackBerry Connectivity Node
 version

BlackBerry Connectivity Node
 version 2.14.0. To download the latest version of the
BlackBerry Connectivity Node
, click here.