Management console and platform services fixed issues

When you turned off "Enable automated device lifecycle management", the "Remove inactive devices" setting remained enabled. (EPCL-4244)

In Assets > Installed Applications, if you tried to sort a large list of applications by application name, a 504 error occurred and results did not display. (EPCL-1720)

If you edited a zone rule and cleared the option to "Remove devices automatically from this zone", instead of just displaying a prompt to save the zone rule, the confirmation message also included the following text that should not have been present: "Devices that do not match the criteria of the rule will be removed from this zone." (VENECS-2231)

If you tried to use the

Cylance

console to add an exclusion for an external USB mass storage device while your browser was set to display text in French, German, Italian, Portuguese, or Spanish, the exclusion was not added successfully. (EPCL-3833)

If a device’s OS data was not properly stored in the database, navigating to the device details screen produced an error and you could not view the device details. (EPCL-2725)

If you made changes to an existing zone, the modified date was not always updated as expected in the database. (EPCL-2051)

When there were too many device requests to update the

CylancePROTECT Desktop

agent and updates were throttled by the console, after four attempts by the device, the device was temporarily blocked from receiving the agent update. (EPCL-2100)

When a device was automatically assigned another policy through a new zone rule, the

Cylance

audit log was missing information about which policy was applied to the device. (EPCL-1889)

When requesting a threat data report, the request was not automatically retried before it was finally determined to be unsuccessful. (EPCL-1718)

In the multi-tenant console, when you tried to import an exclusions .csv file for the External Device Control device policy, the "Sorry, something went wrong; please try again later" error message appeared. (EPCL-1632)

Some

CylanceOPTICS

rule categories were missing in the SAE1, EUC1, APNE1, and APSE2 regions and needed to be manually imported. (EPCL-471)

When you assigned a zone with devices to the “Test” or “Pilot” zone-based update rules, if the zone had devices with an update available, the target agent version for the device was not specified in the console properly. (EPCL-3)

On the Protection > Threats screen of the

Cylance

console, you could not add specific threats to the safe or quarantine list. (EPPCL-2588)

You could not authenticate users synchronized from

Entra ID

if the user's email address and UPN did not match. (EID-16967)

If the maximum session age specified in a client was less than the default setting used by

Okta

, users that completed

Okta

authentication were not prompted to reauthenticate until the session age set in

Okta

was reached. This was due to a known

Okta

issue. (EID-17965)

BlackBerry Router

and proxy settings displayed in the

BlackBerry Connectivity Node

were not applicable to

CylanceGATEWAY

. (UES-6396)