Fixed issues in the macOS agent Skip Navigation
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  5. What's new in the CylancePROTECT Desktop agent for macOS
  6. Fixed issues in the macOS agent

Fixed issues in the
macOS
 agent

Fixed issues in the
macOS
 agent version 3.1.1000.537

The
CylancePROTECT Desktop
macOS
 agent did not load proxy auto-configuration (PAC) files properly. (EPP-1978)
When you installed or upgraded to the
CylancePROTECT Desktop
 3.0.1000 agent on a device running
macOS
 11 or later, the CyProtectDrvOSX kext was still found on the system, even though it was no longer required. (EPP-2942)

Fixed issues in the
macOS
 agent version 3.0.1000.511

There are no fixed issues in this release.

Fixed issues in the
macOS
 agent version 2.1.1594.518

On
macOS
 Big Sur, a kernel panic would intermittently occur when running the agent. This was related to checking if a file is an executable and has been resolved. (CHP-8535, UD-1626)
On
macOS
 Monterey, the agent stopped responding when closing a file when Memory Protection was enabled. (UD-1616)
On different
macOS
 versions, memory usage increased. (EPP-1708)
On
macOS
 Monterey, the CylanceSvc and CyUpdate services would not run. (EPP-1643)
On
macOS
 Big Sur devices, the
CylancePROTECT Desktop
 agent gave multiple Remote Allocation of Memory (OopAllocate) memory protect alerts for osqueryd. (UD-1266)