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What's new in the
CylancePROTECT Desktop
agent for
Windows

What's new in
Windows
agent version 3.3.1000

Feature
Description
Updated model for local (offline) scoring
The
CylancePROTECT Desktop
agent now uses an updated local (offline) scoring model for improved threat detection. Local scoring is automatically used when the agent cannot connect to the
Cylance
Cloud services and helps ensure devices are protected even when they are offline.
Script control for large scripts
In the script control device policy settings, administrators can now separately control how the larger scripts (for example, PowerShell scripts larger than 5 MB) are reported to the
Cylance
console when a threat is detected. The separate setting allows administrators to focus on tuning the detection of smaller scripts, which are more likely to be malicious than IT scripts (which are typically larger in size), and enables the agent to achieve optimal blocking posture faster.
Windows
OS support
Due to legacy and technical limitations, the
CylancePROTECT Desktop
agent version 3.3 no longer supports devices running
Windows
8.1.
Windows
8.1 is supported by
CylancePROTECT Desktop
version 3.2.x.
For details about the upgrade paths for each version (for example, the path to upgrade from version 2.x to 3.x), see the upgrade path information.

What's new in
Windows
agent version 3.2.1002

Bug fixes only. See fixed issues.

What's new in
Windows
agent version 3.2.1001

Bug fixes only. See fixed issues.

What's new in
Windows
agent version 3.2.1000

Feature
Description
Software inventory
The
CylancePROTECT Desktop
agent now reports a list of applications that are installed on devices to the management console. This feature allows administrators to identify applications that may be a source of vulnerabilities, prioritize actions against vulnerabilities, and address them accordingly. Administrators can view all applications installed on devices that are registered with the tenant and view a list of applications that are installed on individual devices.
This feature can be enabled for the agent from the device policy in the Agent Settings menu.
Background threat detection on-demand scan
Administrators can now initiate a background threat detection scan on demand from the management console. The command can be sent from the Device Details screen for an individual device, or for multiple devices at once from the Devices screen. The date of the last scan for each device is logged in the management console.
Note that if background threat detection scans are running on several VM devices that are from the same VM host at the same time, device performance will be impacted due to resource sharing.
Enhanced script control using script scoring
The
CylancePROTECT Desktop
agent now supports enhanced script control using script scoring. Scripts that have an unsafe or abnormal threat score can be intelligently blocked from executing and alerted to the management console. Administrators can configure the script control settings in the device policy to block scripts that CylancePROTECT considers to be unsafe or abnormal.
Alert mode for PowerShell Console scripts (Script control)
The
CylancePROTECT Desktop
agent now supports Alert mode for PowerShell Console scripts, so that detected events are reported to the management console while still allowing them to run. Administrators can control the setting from the Script Control tab in the device policy using the PowerShell Console drop-down menu.
Windows
OS support
Due to legacy and technical limitations, the
CylancePROTECT Desktop
agent version 3.2 does not support the following
Windows
OSs:
  • Windows 7
  • Windows Server
    2012 (Standard, Data Center, Essentials, Server Core, Embedded & Foundation)
These versions of
Windows
are supported by
CylancePROTECT Desktop
version 3.1.x.

What's new in
Windows
agent version 3.1.1003

Bug fix only. See fixed issues.

What's new in
Windows
agent version 3.1.1001

Feature
Description
Script control improvements
The
CylancePROTECT Desktop
agent now reports parent and interpreter processes to the Cylance console when a potentially malicious script is executed.
Administrators can add exclusions for either a parent process or interpreter process of a script to allow the script to run on a device.
DLL exclusions for memory protection
The
CylancePROTECT Desktop
agent for
Windows
now supports the ability to add exclusions for third-party application DLLs. For example, if you are running third-party security products in addition to
CylancePROTECT
, you can add an exclusion for the appropriate .dll files so that
CylancePROTECT
ignores specific violations for those products.
This feature supports the Malicious Payload and System DLL Overwrite violation types only.
The following rules apply when you specify a DLL exclusion:
  • You must select the
    Treat as DLL exclusion
    option in the device policy.
  • The device must be running
    CylancePROTECT Desktop
    agent version 3.1.1001 or later on a
    Windows
    device. 
  • The file path that you specify must be the full, direct path to the .dll file. Wildcards are not allowed.
  • The .dll file must be signed using a certificate that is trusted on the device where
    CylancePROTECT Desktop
    is installed. Otherwise, it will not be excluded.
Improvements to memory protection sensor for malicious payloads
The memory protection sensor for the malicious payload violation type has been improved to help improve accuracy of violation reporting and reduce unnecessary alerts.

What's new in
Windows
agent version 3.1.1000

Feature
Description
Execution protection for XLM/XL4 Excel Macros (Preview)
The
CylancePROTECT Desktop
agent now works with
Microsoft
's anti-malware scan interface (AMSI) so that when a potentially dangerous XLM macro is executed, threat information is reported to the management console, and the agent responds to the interface according to the device policy rules for script control events. For example, the agent responds whether to allow the macro to run or block it from running. This feature is enabled from the Script Control > XLM Macros settings in the device policy.
This feature requires the following:
  • Microsoft Windows
    10 or later
  • CylancePROTECT Desktop
    agent version 3.1
  • VBA macros must be disabled in the
    Excel
    File > Trust Center > Excel Trust Center > Macro Settings
    menu. 
This feature is currently available in Preview mode where it might behave unexpectedly.
Support for Antimalware Protected Process Light (AM-PPL)
The
CylancePROTECT Desktop
agent now runs as a trusted service using Antimalware Protected Process Light (AM-PPL) technology from
Microsoft
, which protects the agent's security processes from malicious actions. For example, it helps protect the agent from being terminated. This feature requires the endpoint to be running
Windows 10
1709 or later or
Windows Server
2019 or later.
Custom interval for background threat detection scanning
Administrators can now set a custom interval to run background threat detection scanning from the device policy. The scan interval can be set between 1 and 90 days. The default scan interval is 10 days. Note that increasing the frequency of the scans might impact the device performance. The scan may also be manually started from the command line.
Manually start background threat detection scanning
On
Windows
devices, you can now manually start background threat detection scanning from the command line using the
backgroundscan
command option. For example, you can run the following command:
C:\Program Files\Cylance\Desktop\CylanceSvc.exe /backgroundscan
Windows
OS support
  • Added support for
    Windows
    365 (Business, Enterprise)
  • Added support for
    Windows
    10 (22H2)
  • Removed support for
    Windows
    10 (2004)

What's new in
Windows
agent version 3.0.1005

Feature
Description
LSASS Read violations reporting
LSASS Read violations that are blocked are now reported to the management console.
Due to compatibility issues, tenants that have
CylanceOPTICS
3.2 for
Windows
available will not have
CylancePROTECT Desktop
agent version 3.0.1005 for
Windows
provisioned to them. The compatibility issues will be resolved in an upcoming release. All other versions of
CylanceOPTICS
support
CylancePROTECT Desktop
agent version 3.0.1005 for
Windows
.

What's new in
Windows
agent version 3.0.1000

Feature
Description
Support for
Windows
11
The
CylancePROTECT Desktop
agent for
Windows
now supports
Windows
11 devices.
LSASS Read violations detection
Detection of LSASS Read violations has been improved in the
Windows
agent 3.0.1000.
Exclusions for macro files
For
Windows
devices running agent 3.0.1000, administrators can now add exclusions in the Memory Protection device policy for macro files that cause Script Control events.
Read-only access to USB devices
For
Windows
devices running agent 3.0.1000, administrators can now allow read-only access to external USB devices on
Windows
devices.
Detection disabled for embedded VBScripts
Detection of embedded VBScript script control violations is disabled in
Windows
agent 3.0.1000.

What's new in
Windows
agent version 2.1.1568

Bug fixes only
The
CylancePROTECT Desktop
2.1.1568 agent for
Windows
is the last release that supports endpoints running the
Windows XP
,
Windows Server
2003, and
Windows Server
2008 (non-R2) operating systems. The
Cylance
SHA1 certificate that the agent requires to support these endpoints is due to expire in November 2023. After November 2023, any endpoints that are running this version of the agent may not behave as expected. For endpoints that are running a later version of
Windows
, you must install a later version of the
CylancePROTECT Desktop
agent. For more information about
CylancePROTECT Desktop
support for legacy operating systems, visit support.blackberry.com and read KB 66653.