CylanceGATEWAY release notes
CylanceGATEWAY
release notesWhat's new in the management console
Feature | Description | Date added |
---|---|---|
Change to network anomaly detection of users' traffic patterns | CylanceGATEWAY has deprecated support for behavioral risk detections based on unusual user behavior such as upload volume and download volume that is not consistent with past behavior. | January 2024 |
DGA detection | CylanceGATEWAY now proactively detects domains that have been created using a Domain Generation Algorithm (DGA) when users attempt to access the domain. Identified DGA events are labelled as Zero Day Detection and categorized as a Dynamic Risk and subcategorized as DGA. The anomaly detection threat events are sent to the Alerts view, the Events page, and the SIEM solution or syslog server, if configured. This feature provides a continued evolution of CylanceGATEWAY network protection capabilities. | November 2023 |
Safe Mode enhancements | CylanceGATEWAY now extends Machine Learning-based network protection to Safe Mode. In addition to applying the tenant's ACL rules, the Network Protection settings applied to Safe Mode have, therefore, expanded from Destination Reputation to include the following types:
| November 2023 |
Control the network traffic detections that are sent to the Alerts view | On the Network Protection settings screen, you can now specify the following detections that you want to enable and be displayed in the Alerts view:
For more information, see Configure network protection settings in the Cylance Endpoint Security Setup content. | November 2023 |
Evaluate the risk level of a network destination | You can use the management console to evaluate the risk level and identify the category and subcategory of a network destination, as analyzed, and determined by the CylanceGATEWAY cloud services. This feature provides you with insight into how CylanceGATEWAY would classify and assign a risk level to a destination. For example, when you configure your access control list (ACL) rules and network protection settings to allow or block destinations and you want to know how a specific destination might be categorized, you can now safely determine the category and risk level that CylanceGATEWAY has assigned to the destination. For more information, see Evaluate the risk level of a network destination page in the Cylance Endpoint Security Setup content. | November 2023 |
Domain classification enhancements | CylanceGATEWAY uses Machine Learning that applies categorization to previously uncategorized English destinations. This feature has been expanded to now classify previously uncategorized French, German, Italian, and Spanish-language web destinations (for example, General Interest – Business or Security Risk).For more information, see Destination content categories page in the Cylance Endpoint Security Setup content. | November 2023 |
Event Details page enhancements |
For more information, see Viewing the Event Details in the Cylance Endpoint Security Administration content. | November 2023 |
Support for multiple private network configurations | You can now configure CylanceGATEWAY to allow access to resources on more than one private network (for example, segments, data centers, and VPCs) both in on-premises and cloud environments. You can view the CylanceGATEWAY Connector s that are associated with each specified Connector Group. This feature allows you to deploy multiple CylanceGATEWAY Connector s from one Cylance Endpoint Security tenant and provides an aggregated view of the connectors for each private network. UI updates
| July 2023 |
Improved control of network traffic settings | The updated Network Protections settings introduce more granular control over the detection and protection mode of features of CylanceGATEWAY , the respective details that you want to have reported and displayed in the Network Events screen, and the level of details shared to your integrated SIEM solution or syslog server, if configured.
For more information, see Configuring network protection in the Cylance Endpoint Security Setup content. | July 2023 |
Enhancements | On the CylanceGATEWAY Events page,
| July 2023 |
Enable Split DNS | In the Gateway Service policy, you can now enable Split DNS after Split tunneling is enabled. For more information on split DNS tunneling, see "Split tunneling enhancements" below. | June 2023 |
HTTP content logging | In the ACL rules, you can now specify whether network events should include unencrypted, plain-text HTTP connection data. When enabled, a summary of the request and response details of an event are displayed in the Events Details page. The Events details page displays the first three HTTP events of the total events. You have the option to view all the events and the details that are associated with each one. This feature allows unencrypted HTTP network traffic to be reviewed and analyzed more deeply while further enabling threat hunting. | June 2023 |
Safe Mode DNS protection support on Windows | In the Gateway Service policy, you can configure users to use Safe Mode. This feature extends the tenant’s ACL rules and endpoint protection for devices when Work Mode is not enabled ensuring that devices are always protected. With Safe Mode, CylanceGATEWAY blocks users from accessing potentially malicious destinations and enforces acceptable use policy (AUP) by intercepting DNS requests. The CylanceGATEWAY Cloud services evaluate each DNS query against the configured ACL rules and network protection settings, and then instructs the agent to allow or block the request in real time. If allowed, the network DNS query is allowed to complete over the bearer network. Otherwise, the CylanceGATEWAY agent overrides the normal response and prevents access. When enabled, Safe Mode automatically takes effect when Work Mode is disabled. Enabling Safe Mode does not prevent users from enabling or disabling Work Mode, if the users' policy allows such operations. Safe Mode events appear in the CylanceGATEWAY Events screen and are sent to the SIEM solution or syslog server, if configured. This feature is not supported in environments that use secure DNS with DoT (DNS-over-TLS) and DoH (DNS-over-HTTPS) protocols. DNS queries sent using DoT or DoH cannot be viewed by CylanceGATEWAY. This feature is supported on CylanceGATEWAY agent for Windows version 2.8 or later. For more information, see the Gateway Service policy parameters in the Cylance Endpoint Security Setup content. | June 2023 |
OS-specific ACL support | In the ACL rules, you can create rules and specify which OS that the ACL rule applies to must match. This feature allows you to unify the ACL rules. For example, you have content sensitive resources that you only want desktop devices ( macOS and Windows ) to access. In this scenario, your ACL rule would specify the desktop devices which are allowed access to the resource.For more information, see the ACL parameters in the Cylance Endpoint Security Setup content. | June 2023 |
Split tunneling enhancements | Now when you enable split tunneling, split DNS queries allow lookups for the domains that are listed in the Private Network > DNS > Forward Lookup Zone configuration to be performed through the tunnel where network access controls are applied. All other DNS lookups are performed using your local DNS server. Android and 64-bit Chromebook devices do not support split DNS queries and the DNS lookups are performed through the tunnel. This feature allows you to further ensure user traffic privacy and geographical locality of the DNS queries, enhancing the Split Routing feature of Gateway. Split DNS is disabled by default. If you enabled Safe Mode, DNS traffic that does not use the Gateway tunnel is protected by Safe Mode. For more information, see the Gateway Service policy parameters in the Cylance Endpoint Security Setup content. | June 2023 |
Enhancements | On the CylanceGATEWAY Events page,
On the Events Details page,
| June 2023 |
CylanceGATEWAY component versions
CylanceGATEWAY
component versions- CylanceGATEWAY Connectorversion 2.9.0.895
- CylanceGATEWAYagent forWindowsversion 2.9.0.7
- CylanceGATEWAYagent formacOSversion 2.9.14
To download the agent, go to the BlackBerry Website and scroll down to the Download
CylanceGATEWAY
section.What's new in CylanceGATEWAY Connector
CylanceGATEWAY Connector
Feature | Description | Release date and version |
---|---|---|
Support for future in-place upgrade of the CylanceGATEWAY Connector | You can perform future in-place upgrades of your CylanceGATEWAY Connector and your configurations will be retained. This feature is supported on CylanceGATEWAY Connector version 2.9 or later. This feature provides enhanced user experience in reducing the time required to upgrade the connector.
The DEB file for the in-place upgrade will be available for download from my AccountCylanceGATEWAY Connector that is currently scheduled to be released in early 2024.Cylance Endpoint Security Setup content. | November 2023 2.9.0.895 |
Verify the CylanceGATEWAY Connector connectivity | Administrators can use a command line tool to initiate a connectivity test to verify the connection between the CylanceGATEWAY Connector and BlackBerry Infrastructure when the connector is enrolled, but its tunnel is not connected to the BlackBerry Infrastructure . This feature verifies whether the UDP packets sent from your private network have reached the BlackBerry Infrastructure and the UDP packets sent from the BlackBerry Infrastructure have been received by your private network. For more information, see Update a CylanceGATEWAY Connector in the Cylance Endpoint Security Setup content. | November 2023 2.9.0.895 |
General updates | The June release rebrands the "blackberry-gateway-connector" debian package to "cylance-gateway-connector" installation files. This updated version is required to enable enhanced features in future releases. | June 2023 2.8.0.848 |
Enhancements | The CylanceGATEWAY Connector now provides additional information on TCP and UDP flows that flow through the tunnel to the private network (for example, the Private NAT Source IP and Private NAT Source Port) after the Network Address Translation (NAT) is applied. When events traverse the private network, the Private NAT Source IP and Private NAT Source Port are displayed on the Events Details page for each event. If the Private NAT Source IP and Private NAT Source Port events are not available or the feature is not enabled, the Events Details page displays "Unknown". Events that are identified as a potentially malicious or blocked based on your network protection settings are sent to the SIEM solution or syslog server, if configured. Health check and DNS events are not sent to SIEM solution or syslog server. For more information, see the Viewing the Event Details page in the Cylance Endpoint Security Administration content. | June 2023 2.8.0.848 |
What's new in CylanceGATEWAY agent for macOS
CylanceGATEWAY
agent for macOS
Feature | Description | Release date and version |
---|---|---|
Activation enhancements | You can now include the custom domain when the installation process of the CylanceGATEWAY agent is controlled by enterprise device management tools, requiring users to only enter their username and password to activate the agent. This feature provides enhanced user experience by allowing the agent to be activated with minimal user interaction. For more information, see Installing the CylanceGATEWAY agent in the Cylance Endpoint Security Setup content. | November 2023 2.9.14 |
Bug fixes | Bug fixes that are described in the CylanceGATEWAY fixed issues section. | August 2023 2.8.14 |
What's new in CylanceGATEWAY agent for Windows
CylanceGATEWAY
agent for Windows
Feature | Description | Release date and version |
---|---|---|
Activation enhancements | You can now include the custom domain when the installation process of the CylanceGATEWAY agent is controlled by enterprise device management tools, requiring users to only enter their username and password to activate the agent. This feature provides enhanced user experience by allowing the agent to be activated with minimal user interaction. For more information, see Installing the CylanceGATEWAY agent in the Cylance Endpoint Security Setup content. | November 2023 2.9.0.7 |
Enhancements to “Automatically start CylanceGATEWAY when user signs in” and “Enable Work Mode Automatically” and Safe Mode policy settings | In the Gateway Service policy, when you configure the CylanceGATEWAY agent to automatically start and enable Work mode or enable Safe Mode, the agent is minimized in the system tray when it launches. This feature does not prevent users from opening the agent and enabling or disabling Work Mode after the agent starts or close the agent. | November 2023 2.9.0.7 |