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How to Configure Device Lifecycle Management

Seven simple steps to turn on and configure device lifecycle management

The device lifecycle management feature makes it easier for you to track and manage devices in your Cylance environment. When you turn on this feature, you can specify the number of days that a CylancePROTECT Desktop device can remain offline before it’s marked as inactive in the management console, and you can configure the feature to automatically remove inactive devices from the console after a set number of days. This saves you from having to manually check for and remove inactive devices, and can speed up console processes for generating reports and dashboards, searching for devices in the device list, and making API calls to devices.

Screenshot of the path to Device Lifecycle in the console

1. Click Settings > Device Lifecycle

Screenshot of the device lifecycle management toggle

2. Enable automated device lifecycle management

In the Days Offline field, specify the number of days (7-180) that a CylancePROTECT Desktop device must be offline before its status is changed to inactive.

Screenshot of the Remove inactive devices option

3. Turn on the Remove inactive devices setting

In the Days Inactive field, specify the number of days (7-180) that a device must be inactive before it is automatically removed from the console.

This buffer period gives you time to review inactive devices. If necessary, you can take actions to exclude devices from lifecycle management or to reset their inactivity period.



4. Click Save

Screenshot of the State and Lifecycle Management columns for Devices

5. Optional: View the devices that use device lifecycle management

To view the state of a device, in Assets > Devices, see the State column.

To view whether a device is included in device lifecycle management, see the Lifecycle management column.


Screenshot of the Exclude from Lifecycle Management button

6. Optional: Exclude devices from lifecycle management

You can exclude devices from lifecycle management to allow them to remain inactive without risk of being removed from the console, which can help accommodate devices that are known to be online infrequently.

Select one or more devices and click Exclude from Lifecycle Management. Click Yes to confirm.

To include devices in lifecycle management, click Include in Lifecycle Management.


Screenshot of the Reset Inactivity Period button

7. Optional: Reset the inactivity period for a device

You can manually reset the inactivity period for a device once, which can help accommodate those whose devices will be knowingly inactive due to events such as vacations and sabbaticals.

Select one of more devices and click Reset Inactivity Period. Click Yes to confirm.


That's it!

You now know how to use device lifecycle management to better track active corporate devices and to streamline your security processes.

For more information about configuring device lifecycle management, see Configure device lifecycle management.