Activate an Android Enterprise device with the Work and personal - user privacy activation type Skip Navigation

Activate an
Android Enterprise
device with the
Work and personal - user privacy
activation type

To activate devices with the
Work and personal - user privacy
(
Android Enterprise
) activation type, send the following activation instructions to device users. Devices with this activation type don't need to be reset to factory default settings before activation.
Your device administrator sent you one or more email messages with the information that you need to activate your device. If the email message includes an activation QR code, you can use it to activate your device. If you did not receive a QR code, make sure you have the following information:
  • Your work email address
  • Your
    UEM
    username (usually your work username)
  • Your
    UEM
    activation password
  • The
    UEM
    server address (if required)
  1. On the device, install the
    BlackBerry UEM Client
    from
    Google Play
    .
    If the device doesn't have access to
    Google Play
    , you can manually download the
    UEM Client
    using an .apk file. To get the .apk file of the latest version of
    UEM Client
    , see KB 42607.
  2. Open the
    UEM Client
    .
  3. Read the license agreement and tap the
    I accept the License Agreement
    check box.
  4. Do one of the following:
    Task
    Steps
    Scan a QR code to activate the device.
    1. Tap The QR code icon.
    2. To allow the
      UEM Client
      to take pictures and to record video, tap
      Allow
      .
    3. Scan the QR code that your administrator provided in the activation email.
    Manually activate the device.
    1. Type your work email address and tap
      Next
      .
    2. Type your activation password and tap
      Activate My Device
      .
    3. If necessary, type the server address and tap
      Next
      .
    4. If necessary, type your username and activation password and tap
      Next
      .
  5. To allow the
    UEM Client
    to make and manage phone calls, tap
    Allow
    .
  6. On the
    Set up your profile
    screen, tap
    Set up
    . It may take a moment to set up the work profile.
  7. If you are prompted log in to your
    Google
    account, enter your
    Google
    email address and password.
  8. Choose a screen unlock method.
  9. If you are prompted by the
    Secure start-up
    screen to require a password when the device starts, tap
    Yes
    .
  10. Type a device password and type it again to confirm it. Tap
    OK
    .
  11. Select how you want your notifications to display. Tap
    Done
    .
  12. Create a
    UEM Client
    password and tap
    OK
    . If you are using
    BlackBerry Dynamics
    apps, you will also use this password to sign in to all of your
    BlackBerry Dynamics
    apps.
  13. Tap
    Enroll
    .
  14. If you want to set up fingerprint authentication for the
    UEM Client
    and
    BlackBerry Dynamics
    apps, follow the instructions on the screen. Otherwise, tap
    Cancel
    .
  15. If you are signed out of your device, unlock your device to complete the
    UEM
    activation.
  16. If you are prompted to allow the connection to
    BlackBerry Secure Connect Plus
    , tap
    OK
    and wait for the connection to turn on.
  17. If you are prompted to install work apps on your device, follow the instructions on the screen.
To verify that the activation process completed successfully, do one of the following:
  • In the
    UEM Client
    , tap the menu icon >
    About
    . In the
    Activated Device
    section, verify that the device information and the activation time stamp are present.
  • In the
    BlackBerry UEM Self-Service
    console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.