Activating Android devices Skip Navigation

Activating
Android
devices

The steps that users follow to install the
BlackBerry UEM Client
and activate
Android
devices depend on several factors, including the
Android
OS version, the device manufacturer, how your organization uses
Google
services, the activation type specified in the device activation profile, and your organization's preferences. You can provide device activation instructions in the activation email that you send to users. For more information about creating an activation email template, see Create an activation email template.
Android Management
devices support the following activation methods:
Activation method
Description
Activation for
Android Management
user privacy
For devices that will be activated with the
Work and personal - user privacy
activation type, users can set up a work profile and use a provided QR code to download the
UEM Client
from
Google Play
and activate the device on
UEM
.
Activation for
Android Management
full control and work space only
For devices that will be activated with the
Work and personal - full control
and
Work space only
activation types, the user must reset the device to factory default settings and use a provided QR code to download the
UEM Client
from
Google Play
and activate the device on
UEM
.
Android Enterprise
devices support the following activation methods:
Activation method
Description
Install the
UEM Client
from
Google Play
.
Devices that will be activated with the
Work and personal - user privacy
activation type don't need to be reset to factory default settings before activation. To activate these devices, users can download the
UEM Client
from
Google Play
.
Download the
UEM Client
.apk file from the
BlackBerry
download site.
If
Android
users don't have access to
Google Play
, for devices that will be activated with the
Work and personal - user privacy
activation type, users can download the
UEM Client
.apk file from the
BlackBerry
download site. You can also download the file from
BlackBerry
and put the file in a location that your users can access.
To get the .apk file of the latest version of the
UEM Client
, see KB 42607.
Use
Google
domain credentials during device setup.
If
BlackBerry UEM
is connected to your organization's
Google Workspace
or
Google Cloud
domain, to activate devices that are assigned the
Work space only
or
Work and personal - full control
activation type, when users enter their work
Google
credentials during device setup the device downloads the
UEM Client
and begins the activation process.
Scan a QR code that contains the
UEM Client
download location.
BlackBerry UEM
allows you to include the download location for the
UEM Client
in a QR code that you can include in the activation email email that you send to users. Users that are assigned the
Work space only
or
Work and personal - full control
can scan the QR code to download the
UEM Client
.
Android
zero-touch enrollment or
Samsung Knox Mobile Enrollment
.
Android
zero-touch enrollment allows you to deploy a large number of
Android Enterprise
devices at one time.
Knox Mobile Enrollment
allows you to deploy large numbers of
Samsung Knox
devices with
Android Enterprise
activations. To use this option, devices must be provisioned for zero-touch enrollment or
Knox Mobile Enrollment
when they are purchased from an authorized reseller.
For
Android Enterprise
devices, each activation option is supported only by certain activation types. For the
Work space only
and
Work and personal - full control
activation types, the supported options also depend on how your organization uses
Google
services.
Activation type
AE User privacy
AE full control
AE
Work space only
Method
Google
domain
Managed
Google Play
No
Google
access
Google
domain
Managed
Google Play
No
Google
access
Install
UEM Client
from
Google Play
or user download
Yes
No
No
No
No
No
No
Google
domain credentials
Yes
Yes
No
No
Yes
No
No
Scan QR code
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Android
zero-touch enrollment /
Samsung Knox Mobile Enrollment
No
Yes
Yes
Yes
Yes
Yes
Yes