Support Android Enterprise devices without access to Google Play Skip Navigation

Support
Android Enterprise
devices without access to
Google Play

To activate devices that don’t have access to
Google Play
, users must download the latest
BlackBerry UEM Client
from a different source. The available methods to download the
UEM Client
depend on the OS version and activation type:
  • For devices that will be activated with the
    Work space only
    or
    Work and personal - full control
    activation types, the device must be set to factory default settings before installing the
    UEM Client
    . You can include a specified download location in a
    QR Code
    .
  • Devices that will be activated with the
    Work and personal - user privacy
    activation type don't need to be reset to their factory default settings. For these devices, after the out-of-box setup is complete, users can install the
    UEM Client
    .
To download the .apk file of the latest
UEM Client
, see KB 42607.
If you want to activate devices that don’t have access to
Google Play
, verify the following:
Requirement
Description
BlackBerry UEM
environment
If you only want to support devices that don't have access to
Google Play
, you aren't required to integrate your
UEM
environment with
Android Enterprise
. If you want to support a mixture of devices that do and don't have access to
Google Play
, you must integrate your environment with
Android Enterprise
.
Default activation settings
If you want to include the
UEM Client
location in a QR code, in the default activation settings, select "Allow QR code to contain location of UEM Client app source file" and "Use default location".
These options allow users to scan the QR code in the activation email to download the
UEM Client
from the
BlackBerry
download site. These options are available only if your
UEM
environment is integrated with
Android Enterprise
.
Activation profile settings
Verify the following settings in the activation profile:
  • Clear the "Add Google Play account to workspace" option.
  • If you want to enable
    BlackBerry Secure Connect Plus
    , select the "When activating Android Enterprise devices, enable premium UEM functionality such as BlackBerry Secure Connect Plus" option. You must upload the
    BlackBerry Connectivity
    app as an internal app and assign it to users.
IT policy rules
For users that are assigned the
Work and personal - user privacy
(
Android Enterprise
) activation type, to allow the installation of apps outside of
Google Play
, enable the "Allow installation of non Google Play apps" IT policy rule.
Non-
BlackBerry Dynamics
apps
For non-
BlackBerry Dynamics
apps, add the apps to
UEM
as internal apps and assign them to users.
  1. Get the .apk files of the apps that you want to assign.
  2. In the management console, on the menu bar, click
    Apps
    .
  3. Click The Add an app icon >
    Internal apps
    .
  4. Click
    Browse
    and select the .apk file.
  5. In the
    Send to
    field, select
    All Android devices
    .
  6. Deselect
    Publish app in Google domain
    .
  7. Click
    Add
    .
  8. Repeat the previous steps for each app that you want to add.
  9. Assign the apps to users. The app disposition must be set to
    Required
    .
BlackBerry Dynamics
apps
For
BlackBerry Dynamics
apps, upload the internal app source file and assign the app to users.
To install or update internal apps on devices that don't have access to
Google Play
, do the following:
  1. Get the .apk files of the
    BlackBerry Dynamics
    apps that you want to assign.
  2. In the management console, on the menu bar, click
    Apps
    .
  3. Click a
    BlackBerry Dynamics
    app. 
  4. Click the
    Android
    tab.
  5. Click
    Add internal app source file
    .
  6. Click
    Browse
    and select the .apk file.
  7. Click
    Add
    .
  8. Click
    Save
    .
  9. Repeat the previous steps for each app that you want to add.
  10. Assign the apps to users. The app disposition must be set to
    Required
    .
BlackBerry UEM Client
app update
To update the
UEM Client
app on devices, users must manually download the latest version of the .apk file and install it.