- What is CylanceHYBRID?
- CylanceHYBRID architecture
- Setting up the CylanceHYBRID application
- CylanceHYBRID system requirements
- Installing the CylanceHYBRID application
- Upgrading your CylanceHYBRID version
- Configuring the CylanceHYBRID application
- Use the CylanceHYBRID console
- Using the CylanceHYBRID Status page
- Installing the agents that communicate with CylanceHYBRID
- Steps to install the device agents that communicate with CylanceHYBRID
- Installing agents on Windows devices
- Installing agents on macOS devices
- Installing agents on Linux devices
- Troubleshooting
- Third-party products and licenses
- BlackBerry Docs
- CylanceHYBRID
- CylanceHYBRID Administration Guide
- Use the CylanceHYBRID console
- CylanceHYBRID log files
- Download a support bundle from the CylanceHYBRID console
Download a support bundle from the CylanceHYBRID console
CylanceHYBRID
consoleA support bundle contains the log files for the
CylanceHYBRID
application and the platform that the application is built on.- In theCylanceHYBRIDconsole, click theTroubleshoottab.
- If you have generated previous support bundles, those bundles appears in a list. To generate a new bundle, do the following:
- ClickGenerate a support bundle.
- ClickAnalyze CylanceHYBRID.
- If you have not generated previous support bundles, clickAnalyze CylanceHYBRID.
- After the log collection has completed, click the support bundle to view it in the console or clickDownload bundleto download it.