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  2. CylanceHYBRID
  3. CylanceHYBRID Administration Guide
  4. Installing the agents that communicate with CylanceHYBRID

Installing the agents that communicate with
CylanceHYBRID

When you use
CylanceHYBRID
, the
CylancePROTECT Desktop
 agent requires installation parameters to configure the agent to communicate with your
CylanceHYBRID
 application. For information about legacy
Windows
 OS support, see the Legacy OS Support for CylancePROTECT page.
The following list provides information that you should know about using the
CylancePROTECT Desktop
 agent and the
CylanceOPTICS
 agent with
CylanceHYBRID
. All other agent features are described in the
Cylance Endpoint Security
 documentation.
  • Use the most recent versions of the
    CylancePROTECT Desktop
     agent and the
    CylanceOPTICS
     agent, if
    CylanceOPTICS
     will also be installed. For more information, see the compatibility information for the
    Cylance Endpoint Security
     desktop agents.
  • The following minimum versions of the agents are required on the devices:
    • CylancePROTECT Desktop
       version 1574/1578 or later
    • CylanceOPTICS
       version 2.5.2100 or later
    • CylanceHYBRID
        2.0 does not support devices that are running
      Windows XP
      ,
      Windows
       2003, or
      Windows
       Server 2012 R2 due to a lack of AES cipher support on these operating systems. For more information, visit support.blackberry.com/community to read article 95914.
    • Currently,
      CylanceHYBRID
       2.0 does not support the
      CylanceOPTICS
       agent on
      macOS
       devices.
  • You must install the
    CylancePROTECT Desktop
     agent on the device before you install the
    CylanceOPTICS
     agent.
  • When you use
    CylanceHYBRID
    , the
    CylancePROTECT Desktop
     agent requires installation parameters to configure the agent to communicate with your
    CylanceHYBRID
     application.
    • For
      Windows
      , use the command line.
    • For
      macOS
      , create a cyagent_install_token file.
    • For
      Linux
      , create the config_defaults.txt file.
  • The CA certificate that is used to sign the certificate and key used on your
    CylanceHYBRID
     application must be installed on each device in the appropriate keystore for secure HTTPS communication.
  • The
    CylancePROTECT Desktop
     agent communicates with the
    CylanceHYBRID
     application over TCP port 443.
  • The
    CylanceOPTICS
     agent for
    Windows
     communicates with the
    CylanceHYBRID
     application over TCP port 8888.