Skip Navigation

CylanceHYBRID
system requirements

Some requirements vary depending on the number of agents that are installed in your environment. For example, if you have both
CylancePROTECT Desktop
and
CylanceOPTICS
agents, you will need 8 CPU cores and 12 GB of RAM.
Item
Description
Operating systems
Ubuntu
  • 18.04
  • 20.04 (requires
    Docker
    version 19.03.10 or higher)
  • 22.04 (requires Containerd 1.5.10 or higher, or
    Docker
    version 20.10.17 or higher)
  • 24.04 (requires Containerd package pre-installed)
Red Hat
Enterprise Linux (RHEL)
  • 7.4*, 7.5*, 7.6*, 7.7*, 7.8*, 7.9
  • 8.0*, 8.1*, 8.2*, 8.3*, 8.4*, 8.5*, 8.6, 8.7*, 8.8, 8.9
  • 9.0, 9.1*, 9.2, 9.3, 9.4, 9.5
  • *This version is deprecated because it is no longer supported by its creator. We continue to support it, but support will be removed in the future.
  • RHEL 8.x and 9.x require Containerd.
CPU cores
3.0 GHz processor (
Intel Xeon
or later)
  • 4 cores - Supports up to 10,000
    CylancePROTECT Desktop
    agents only; no
    CylanceOPTICS
    agents
  • 8 cores - Supports up to 10,000
    CylancePROTECT Desktop
    and
    CylanceOPTICS
    agents
RAM
  • 8 GB RAM - Supports up to 10,000
    CylancePROTECT Desktop
    agents only; no
    CylanceOPTICS
    agents
  • 12 GB RAM - Supports up to 10,000
    CylancePROTECT Desktop
    and
    CylanceOPTICS
    agents
Disk space
100 GB of space specifically for
CylanceHYBRID
, not including operating system
root or sudo
Use root or sudo access to install
CylanceHYBRID
.
Internet connection
The
CylanceHYBRID
application requires an Internet connection. Devices that communicate with
CylanceHYBRID
do not need an Internet connection.
Web browser support
  • Google Chrome
    (latest 2 versions)
  • Mozilla Firefox
    (latest 2 versions)
  • Safari
    (latest 2 versions)
  • Microsoft Edge
    (latest version)
Certificate for HTTPS communication
Use a certificate from a certificate authority (CA) to ensure a secure connection between your
CylanceHYBRID
console and your devices. While a self-signed certificate will work with
CylanceHYBRID
, this is less secure than a CA certificate. If you must use a self-signed certificate,
BlackBerry
recommends using it for testing environments only, and not for production environments.
DNS entry
DNS entry for the
CylanceHYBRID
application.
IP Address
The IP address of the
CylanceHYBRID
host must be a static IP address and not changed after installation.