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Considerations for managing
CylanceHYBRID

CylanceHYBRID
is deployed as a single instance.
CylanceHYBRID
does not currently support multi-node clusters for load balancing or high availability.
Item
Description
CylanceHYBRID
local user account password
Currently, there is no mechanism to reset or recover the password unless you have configured
CylanceHYBRID
to use
Microsoft Active Directory
.
  • If
    Active Directory
    is not configured and you lose the password, you must reinstall
    CylanceHYBRID
    .
  • If
    Active Directory
    is configured, an authorized
    CylanceHYBRID
    user can use their work credentials to sign in and change the
    CylanceHYBRID
    local user account password.
Communication through another
CylanceHYBRID
application
A
CylanceHYBRID
application cannot communicate to or through another
CylanceHYBRID
application.
Static IP address
CylanceHYBRID
does not support management-console static IP addresses.
Cylance
API
The
Cylance
API cannot be used to modify the
CylanceHYBRID
application.
Cylance Endpoint Security
management console
A
CylanceHYBRID
application appears in the
Cylance Endpoint Security
management console, but currently it cannot be managed from the console.
Devices connected to
CylanceHYBRID
Devices configured to communicate with
CylanceHYBRID
must be able to communicate with the DNS host name that you created for
CylanceHYBRID
over TCP port 443. After a device is registered with the
CylanceHYBRID
console, disconnecting the device from the corporate network (for example, taking a laptop home), results in the device being offline. In offline mode, agents will continue to function as designed, using the last policy update received while the device was online.
Virtualization high availability
If your virtualization application has a redundancy feature, you should use it to provide failure protection against hardware and operating-system outages for your
CylanceHYBRID
environment. As an example, see VMware's article on high availability on their website.
However, the active node and redundant node(s):
  • must have the same fully qualified domain name (FQDN) and IP address
  • cannot be running at the same time