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Take ownership of the
CylancePROTECT Desktop
registry folder for
Windows

Follow this procedure only if you need to make changes to the registry entries after you have installed
CylancePROTECT Desktop
.
If
CylancePROTECT Desktop
is already installed, the HKLM\SOFTWARE\Cylance\Desktop folder is not accessible. Use the following procedure to take ownership of the folder and add the registry entries.
  1. Open the Registry Editor.
  2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Cylance, and right-click the
    Desktop
    folder.
  3. Select
    Permissions
    .
  4. On the
    Security
    tab, under
    Permissions for
    , click
    Advanced
    .
  5. For Owner, click
    Change
    .
  6. Type the name of the new owner and click
    Check Names
    . If the user is an administrator for the device, select Administrators as the new owner.
  7. Click
    OK
    .
  8. Click
    Replace owner on subcategories and objects
    . Make sure the checkbox is selected.
  9. Click
    OK
    .
  10. Under
    Group or user names
    , make sure that the new owner is selected. If the new owner is not visible, refresh the screen. If the new owner is still not visible:
    1. Click
      Add
      and add the user.
    2. Under
      Group or user names
      , verify that the new owner is visible.
    3. If the newly added name is not selected as the owner, return to Step 5 to select again the new owner.
  11. Under
    Permissions
    , make sure
    Allow
    is selected for
    Full Control
    .
  12. Click
    OK
    . The new owner should now be able to add registry entries. For more information, see If you will install CylanceOPTICS, add registry entries on the Windows device.