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The
CylanceHYBRID
application is not communicating with the
Cylance Endpoint Security
management console

  • Make sure the
    CylanceHYBRID
    application is running.
  • If your network uses a firewall or proxy, make sure to allow all
    Cylance
    hosts for proper communication. For a list of
    Cylance
    hosts to allow, based on your region, visit support.blackberry.com to read KB-66572.