Managing tenants in the

Cylance

Multi-Tenant Console

In the

Cylance

Multi-Tenant Console

, a tenant represents a customer's organization. Each tenant in the console resides in an independent customer environment with its own associated devices. After you create a tenant in the console, you can create tenant users and assign them to the appropriate tenant. If one or more

Cylance Endpoint Security

services cannot be successfully enabled in the tenant, an error icon displays in the status column.

Tenants with an evaluation license (a trial license) have 60 days to manually convert to a customer license. Sixty days after the tenant creation date, the tenant will automatically be converted to a customer license. Fourteen days before the automated license conversion, an icon will appear next to the tenant’s name to remind the tenant about the pending conversion.