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  1. BlackBerry Docs
  2. Cylance Multi-Tenant Console
  3. Cylance Multi-Tenant Console Administration Guide
  4. Enhanced authentication sign in for the Cylance Multi-Tenant Console
  5. Add an authenticator
  6. Regenerate the enrollment secret for a user with OTP authentication

Regenerate the enrollment secret for a user with OTP authentication

You can regenerate the enrollment secret for a user that has already enrolled with time-based, one-time password authentication. After you regenerate the secret, the user will need to re-enroll with an authentication app the next time that they log in to the console.
  1. In the
    Cylance
    Multi-Tenant Console
    , click
    Settings > Administration
    .
  2. Click the
    Users
     tab.
  3. Search for and click the user that you want to regenerate the enrollment secret for.
  4. Click
    Regenerate Enrollment Secret
    .
  5. Click
    Regenerate
    .