Obtaining an APNs certificate to manage iOS devices
iOS
devicesAPNs is the Apple Push Notification Service. To manage
iOS
devices, Apple
requires that BlackBerry UEM
be able to connect to APNs. For information about securing
connections to APNs or possible alternatives to using the public APNs, contact your Apple
support representative.You must obtain and register an APNs certificate to use
BlackBerry UEM
to manage iOS
devices.Each APNs certificate is valid for one year. The administration console
displays the expiry date. You must renew the APNs certificate before the expiry date,
using the same
Apple
ID that you used to obtain the certificate. If the certificate
expires, devices don't receive data from BlackBerry UEM
.
If you register a new APNs certificate, users must reactivate their devices to receive
data.For more information, visit https://developer.apple.com to read
Issues with Sending Push Notifications
in article
TN2265.It's a best practice to access the administration console and the
Apple
Push Certificates Portal using the Google
Chrome
or Safari
browsers. These browsers provide optimal support for requesting and registering an APNs
certificate.To
obtain and register an APNs certificate to use the public APNs, perform the following
actions:
