Create an activation email template
- On the menu bar, clickSettings>General settings.
- ClickEmail templates.
- Click . SelectDevice activation.
- In theNamefield, type a name to identify this template.
- In theSubjectfield, edit the text to customize the subject line of the first activation email.
- In theMessagefield, type the body text of the activation email.
- Use the HTML editor to select the font format and to insert images (for example, a corporate logo).
- Insert variables in the text to personalize the message (for example, you can use the variable %UserDisplayName% to insert the recipient's name). For a list of available variables, see theBlackBerry UEMAdministration content.
- ForSamsung Knoxdevices, include theBlackBerry UEMserver address that users need to activate the device.ForSamsung Knoxdevices, the URL is: http://server.name:8882/SRP_ID
- To see sample text, clickSuggested text.
- To send the activation password separately from the activation instructions, selectSend two separate activation emails - first for complete instructions, second for password. If you decide to send only one activation email, make sure that you include the activation password or the activation password variable in the first email.
- In theSubjectfield, type a subject line for the second activation email.
- Customize the body text of the second activation email that you send to users. Make sure that you include the activation password or the activation password variable.
- ClickSave.