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Create an activation profile

The activation profile displays device and activation type options that aren't supported in a dark site environment. When you create or update an activation profile, don't select unsupported options.
  1. On the menu bar, click
    Policies and Profiles
  2. Click
    Policy > Activation
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. In the
    Number of devices that a user can activate
    field, specify the maximum number of devices the user can activate.
  6. In the
    Device ownership
    drop-down list, perform one of the following actions:
    • Select
      Not specified
      if some users activate personal devices and some users activate work devices.
    • Select
      if most users activate work devices.
    • Select
      if most users activate their personal devices.
  7. Optionally, select an organization notice in the
    Assign organization notice
    drop-down list. If you assign an organization notice, users that activate
    devices must accept the notice to complete the activation process.
  8. In the
    Device types that users can activate
    section, select the device types as required. Device types that you don't select aren't included in the activation profile and users can't activate those devices.
  9. Perform the following actions for each device type included in the activation profile:
    1. Click the tab for the device type.
    2. In the
      Device model restrictions
      drop-down list, select one of the following options:
      • No restrictions
        : Users can activate any device model.
      • Allow selected device models
        : Users can activate only the device models that you specify. Use this option to limit the allowed devices to only some models.
      • Do not allow selected device models
        : Users can't activate the device models that you specify. Use this option to block activation of some device models or devices from specific manufacturers.
      If you restrict the device models users can activate, click
      to select the devices you want to allow or restrict and click
    3. In the
      Minimum allowed version
      drop-down list, select the minimum allowed OS version.
      Many older OS versions are no longer supported by
      BlackBerry UEM
      . You only need to select a minimum version if you don't want to support the earliest version currently supported by
      BlackBerry UEM
      . For more information on supported versions, see the Compatability Matrix.
    4. Select the supported activation types.
      Samsung Knox
      devices, you can select multiple activation types and rank them. For all other device types, you can select only one activation type.
  10. For
    devices, if you only want to activate supervised devices, select
    Do not allow unsupervised devices to activate
  11. For
    devices, perform the following actions:
    1. If you selected more than one activation type type, click the up and down arrows to rank them.
    2. If you selected an
      Android Enterprise
      activation type, select
      When activating Android Enterprise devices, enable premium UEM functionality such as BlackBerry Secure Connect Plus
      to enable
      Platform for Enterprise features.
    3. Deselect
      Add Google Play account to work space
      This feature isn't supported in a dark site environment.
    4. In the
      Hardware attestation options
      section, select
      Enforce attestation compliance rules during activation
      if you want
      BlackBerry UEM
      to send challenges to devices when they are activated to ensure the required security patch level is installed.
  12. Click