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  3. Administration
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  5. Managing users and devices in a dark site environment
  6. Device activation
  7. Activating Samsung Knox devices
  8. Activate an Android Enterprise device

Activate an
Android Enterprise
 device

These instructions apply to
Android Enterprise
 (
Work space only
) or (
Work and personal - full control
) activation types. For these devices, the device must be set to factory default settings before starting the activation.
For
Android Enterprise
 (
Work and personal - user privacy
) activations, follow the instructions to Activate a Samsung Knox Workspace device.
Send the following activation instructions to the device user.
  1. On the device that you want to activate, if you do not see the device setup Welcome screen, reset your device to the factory default settings.
  2. Tap the device screen seven times.
    A QR Code reader opens on the device.
  3. Scan the QR code provided to you by your administrator.
  4. Specify the information to connect to your work Wi-Fi network, including the
    PAC web address
     provided by your administrator.
    The device installs the
    BlackBerry UEM Client
     and begins the activation process. The activation process takes several minutes.
  5. Respond to any prompts on the device, including providing the activation password if requested, accepting any License Agreements, setting up a work profile and creating a device password.
  6. If necessary, depending on your server configuration, when the activation pauses, connect the device to a computer on your network using a USB-C cable before continuing.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open
    UEM Client
    . Tap
    About
    . In the
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.