Installing the BlackBerry UEM Client on Samsung Knox devices
BlackBerry UEM Client
on Samsung Knox
devicesUsers must install the
BlackBerry UEM Client
to activate a Samsung Knox
device. You can manually download the UEM Client
from BlackBerry
and save it to a network location that devices have access to. To download the .apk file of the latest UEM Client
, visit support.blackberry.com/community to read article 42607.If users are activating devices using the
Samsung Knox Workspace
or Android Enterprise
(Work and personal - user privacy
) activation types you can instruct users to obtain and install the UEM Client
before they start the activation process.For devices that will be activated with the
Android Enterprise
(Work space only
) or (Work and personal - full control
) activation types, the device must be set to factory default settings before starting the activation. You can set activation options to install the UEM Client
from a server on your network during activation. To provide the download location to the device, you can include the location in a QR Code
that the user scans to start activation.