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Installing the
BlackBerry UEM Client
on
Samsung Knox
devices

Users must install the
BlackBerry UEM Client
to activate a
Samsung Knox
device. You can manually download the
UEM Client
from
BlackBerry
and save it to a network location that devices have access to. To download the .apk file of the latest
UEM Client
, visit support.blackberry.com/community to read article 42607.
If users are activating devices using the
Samsung Knox Workspace
  or
Android Enterprise
(
Work and personal - user privacy
) activation types you can instruct users to obtain and install the
UEM Client
before they start the activation process.
For devices that will be activated with the
Android Enterprise
(
Work space only
) or (
Work and personal - full control
) activation types, the device must be set to factory default settings before starting the activation. You can set activation options to install the
UEM Client
from a server on your network during activation. To provide the download location to the device, you can include the location in a
QR Code
that the user scans to start activation.