Regenerate the enrollment secret for a user Skip Navigation
  1. BlackBerry Docs
  2. Cylance Multi-Tenant Console
  3. Cylance Multi-Tenant Console Administration Guide
  4. Signing into the Cylance Multi-Tenant Console
  5. Using time-based one-time password authentication
  6. Regenerate the enrollment secret for a user

Regenerate the enrollment secret for a user

You can regenerate the enrollment secret for a user that has already enrolled with time-based one-time password authentication. After you regenerate the secret, the user will need to re-enroll with an authentication app the next time that they log in to the console.
  1. In the
    Multi-Tenant Console
    , click
    Partner Users
    .
  2. On the
    Partner Users
     tab, click the edit icon for the user you want to regenerate the enrollment secret for.
  3. Click
    Regenerate enrollment secret
    .
  4. Click
    Regenerate
    .