How do I know which video and voice chats are protected? Skip Navigation

How do I know which video and voice chats are protected?

If your company subscribes to the 
BBM Enterprise
 voice service, all voice and video chats to other 
BBM Enterprise
 or 
BBM Protected
 users are protected. Additionally, if your administrator turns on the Protected Plus feature, all outgoing calls are protected, even if you call a contact that's using 
BBM
. Incoming calls from 
BBM
 users are not protected.
Your administrator can turn off protected video chatting. To check if your administrator turned off protected calling, click The Settings icon > 
Policies
, and check if 
BBM Enterprise video calling
 or 
BBM Enterprise voice calling
 are listed under 
Features Turned Off
.
If your voice or video chat is protected, the Protected Call icon appears on the call screen. If your voice or video chat is not protected, the Unprotected Call icon appears on the call screen, and your device will vibrate briefly.