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Set up
BBM Enterprise

Your organization manages
BBM Enterprise
using
Enterprise Identity
or
BlackBerry UEM
. Your activation email contains a link that will send you to the appropriate starting point for setting up
BBM Enterprise
.
  1. In the activation email you receive, click the activation link.
  2. Complete the steps for
    Enterprise Identity
    management or
    BlackBerry UEM
    management:
    Management method
    Steps
    Enterprise Identity
    management
    1. If you don't already have a
      BlackBerry ID
      , click
      Don’t Have a BlackBerry ID? Create one
      and follow the instructions to create one.
      You will receive a confirmation email with link to verify your
      BlackBerry ID
      .
    2. Search for and download
      BBM Enterprise
      .
    3. Open
      BBM Enterprise
      .
    4. Click
      Sign in with your BlackBerry ID
      .
    5. Specify your
      BlackBerry ID
      email address and password.
    6. Click
      Sign in
      .
    7. Optionally, customize the device name and description and set this device as your primary
      BBM Enterprise
      device.
    8. Click
      Continue
      .
    UEM
    management
    1. Search for and download
      BBM Enterprise
      .
    2. Open
      BBM Enterprise
      .
    3. Click
      Activate with BlackBerry UEM
      .
    4. Specify your username (email address) and activation password from your
      UEM
      activation email.
    5. Click
      Sign in
      .
    6. Optionally, customize the device name and description and set this device as your primary
      BBM Enterprise
      device.
    7. Click
      Continue
      .