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Turn on priority notifications

When you turn on Priority notifications for a group chat, you receive a distinct audio prompt for messages that you receive in the chat, even if you have turned off sounds for standard messages.
Go to The settings icon > Notifications and verify that
Play Sound for Priority Notifications
is selected.
  1. In a group chat, click The edit icon beside the chat name.
  2. Click the check box beside
    Priority Notifications
    .
  3. Click The chat icon to return to the chat.