Why do I receive a slow network connection warning during a conference? Skip Navigation

Why do I receive a slow network connection warning during a conference?

If you are using
BBM Enterprise
conferencing over a VPN connection, you might receive a slow network warning during conferences because the VPN doesn’t prioritize the conference voice and video traffic over other network traffic. To resolve this issue, your administrator can configure split tunneling for
BBM Enterprise
so that the voice and video traffic can be routed securely over a standard network connection that bypasses the VPN.  For information on how to configure network connections for
BBM Enterprise
, administrators can go to support.blackberry.com to read article KB 000045300