- What is BBM Enterprise?
- Setting up BBM Enterprise for use in your organization
- Chats
- Conferencing with BBM Enterprise
- Contacts and groups
- Frequently asked questions
- Is there a maximum file size for attachments?
- Why do I receive a slow network connection warning during a conference?
- How do I know which video and voice chats are protected?
- What sounds can I set for BBM Enterprise?
- Why do I see a message that this conversation can only be accessed from this device?
- BlackBerry Docs
- BBM Enterprise
- BBM Enterprise for macOS User Guide
- Frequently asked questions
- Why do I receive a slow network connection warning during a conference?
Why do I receive a slow network connection warning during a conference?
If you are using
BBM Enterprise
conferencing over a VPN connection, you might receive a slow network warning during conferences because the VPN doesn’t prioritize the conference voice and video traffic over other network traffic. To resolve this issue, your administrator can configure split tunneling for BBM Enterprise
so that the voice and video traffic can be routed securely over a standard network connection that bypasses the VPN. For information on how to configure network connections for BBM Enterprise
, administrators can go to support.blackberry.com to read article KB 000045300.