Logging phone call and SMS/MMS activity Skip Navigation

Logging phone call and SMS/MMS activity

You can log and review phone call and SMS/MMS activity for
Android Enterprise
and
Samsung Knox Workspace
devices.
BlackBerry UEM
can log this activity for devices that are activated with "
Work space only
(Premium)", "
Work and personal - full control
(Premium)" "
Work and personal - full control
(
Samsung Knox
)" and "Work space only (
Samsung Knox
)" activation types.
BlackBerry UEM
stores separate .csv log files for both phone calls and SMS/MMS.
BlackBerry UEM
names the log files
<server_name>_<component_identifier>_<event_definition_version>_<yyyymmdd>_<log_number>.<file extension>
(for example, BBServer01_phone_1.0_20160730_0001.csv).
In an on-premises environment, the default log file location is:
<drive>:\Program Files\BlackBerry\UEM\Logs\device_logs\
<date or folder name>
. In
BlackBerry UEM Cloud
the
BlackBerry Connectivity Node
stores the log files. The default location is:
<drive>:\Program Files\BlackBerry Connectivity Node\Logs\Device Logs
.