Monitoring BlackBerry UEM using SNMP tools
BlackBerry UEMusing SNMP tools
If you have
BlackBerry UEMon-premises, you can use third-party SNMP tools to monitor the activity of several
UEMusing SNMP tools is not supported for
BlackBerry UEM Cloud.
SNMP monitoring requires an SNMP service and an SNMP management tool. You run the SNMP service on the computers that host
UEM. The SNMP service, located in the
WindowsServices, includes an SNMP agent that collects data from the
You use an SNMP management tool (for example, an MIB browser) to view and analyze the data that is received from the agent. The management tool typically includes an SNMP trap management tool that is used to retrieve and interpret trap messages from the agent. The management tool can be installed on the computer that hosts
UEMor on a separate computer.
There are two places where you configure SNMP:
- To monitor theBlackBerry UEM Core,BlackBerry Secure Connect Plus,BlackBerry Secure Gateway, andBlackBerry Cloud Connectoryou configure SNMP in the management console. See Configure SNMP to monitor components.
- To monitorUEMenterprise connectivity components, you configure the SNMP service.
By default, the management tool displays the OID of a condition, which is a sequence of integers that identify a class value in a class hierarchy. All SNMP OIDs and SNMP traps for
UEMbegin with a class value of 22.214.171.124.4.1.3530.8. A suffix (for example, 25.1.1), uniquely identifies each OID value.
MIBs specify the conditions that the SNMP agent monitors. A MIB is a database that defines and describes the variables and management data of
UEMcomponents, including what each SNMP trap value represents. The MIB determines the types of data the SNMP service can collect about the components. When you configure SNMP monitoring, you use the management tool to compile the MIB.