Monitoring BlackBerry UEM using SNMP tools Skip Navigation

Monitoring
BlackBerry UEM
using SNMP tools

If you have
BlackBerry UEM
on-premises, you can use third-party SNMP tools to monitor the activity of several
UEM
components. Monitoring
UEM
using SNMP tools is not supported for
BlackBerry UEM Cloud
.
SNMP monitoring requires an SNMP service and an SNMP management tool. You run the SNMP service on the computers that host
UEM
. The SNMP service, located in the
Windows
Services, includes an SNMP agent that collects data from the
UEM
components.
You use an SNMP management tool (for example, an MIB browser) to view and analyze the data that is received from the agent. The management tool typically includes an SNMP trap management tool that is used to retrieve and interpret trap messages from the agent. The management tool can be installed on the computer that hosts
UEM
or on a separate computer.
There are two places where you configure SNMP:
  • To monitor the
    BlackBerry UEM Core
    ,
    BlackBerry Secure Connect Plus
    ,
    BlackBerry Secure Gateway
    , and
    BlackBerry Cloud Connector
    you configure SNMP in the management console. See Configure SNMP to monitor components.
  • To monitor
    UEM
    enterprise connectivity components, you configure the SNMP service.
By default, the management tool displays the OID of a condition, which is a sequence of integers that identify a class value in a class hierarchy. All SNMP OIDs and SNMP traps for
UEM
begin with a class value of 1.3.6.1.4.1.3530.8. A suffix (for example, 25.1.1), uniquely identifies each OID value.
MIBs specify the conditions that the SNMP agent monitors. A MIB is a database that defines and describes the variables and management data of
UEM
components, including what each SNMP trap value represents. The MIB determines the types of data the SNMP service can collect about the components. When you configure SNMP monitoring, you use the management tool to compile the MIB.