Skip Navigation

Disable Activation Lock

Complete the following steps to disable Activation Lock for each device individually. If Activation Lock is enforced using an IT policy rule, you cannot disable it.
When you enable the Activation Lock feature, a short delay may occur between
BlackBerry UEM
  1. On the menu bar, click
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click the device tab.
  5. In the
    Manage device
    window, select
    Disable Activation Lock